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Tik Tok

Search Operation Specialist- Global E-Commerce Growth

3+ months ago• Kuala Lumpur, Malaysia
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

About the Team:

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GM

Responsibilities:

-Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
-Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
-Judging user search needs through various queries and tools, and sorting out the classification of requirements.
-Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
-Provide ideal search results and feedback suggestions for policy improvement.
-While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.

Qualifications:

Minimum Qualifications:

-Diploma/Degree in any related field.
-At least 1 year of exposure to search engine optimization, search labelling, or any other search-related business experience.
-Proficient English, both written and conversational.

Preferred Qualifications:

-Familiarity with search engines and algorithms of any social media platform would be a plus point.
-An in-depth understanding of the culture and familiarity with the internet usage habits of their users.
-Comfortable with and understanding that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit materials.
-Excellent problem identification, problem-solving skills, and learning abilities.

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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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Next Up Tik Tok Client Provided Video 101:20

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• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
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• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
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