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JobsTikTok

Customer Success Project Intern (GBS) - 2026 (BS/MS)

TikTok

Customer Success Project Intern (GBS) - 2026 (BS/MS)

TikTok

Madrid, Spain

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Parental leave

Competitive salary and equity package

401(k) matching

Comprehensive health, dental, and vision insurance

Team events and activities

Parental Leave

Equity

Healthcare

Required Skills

JavaScript

React

Node.js

Responsibilities

The Southern Europe Global Business Solutions team is responsible for educating, inspiring and building relationships with large customers in the region. In this role you will participate in a program that exposes you to Tik Tok's business operations, connects you with interns and Tik Tok'ers, and invests in your personal and professional development. You may pick up new technical skills, while also building a relationship with a 1:1 mentor.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

  • Establish and manage key strategic projects in partnership with Customer Success lead
  • Deliver key programs to retain and drive revenue growth
  • Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for CSM team
  • Support ownership of key product strategy for agencies and large advertisers
  • Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Qualifications

Minimum Qualifications

  • Bachelor's degree or above. Applicants must be enrolled in their studies for the entire internship duration.
  • Available to start immediately for 3 months
  • Must complete the internship in Madrid, including in-office attendance.
  • Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields
  • Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.
  • Demonstrated interest in digital and Tik Tok's ad solutions
  • In this role you will be collaborating extensively with peers and directly with teams based in Spain and across EMEA, This collaboration is necessary to support the development and communicate directly with business partners across the region, and high levels of written and oral fluency in Spanish and English would be beneficial for this role, including an ability to communicate in industry specific terminology with ease.

Preferred Qualifications

  • Studying an Advertising and Public Relations, Marketing, or Communication degree
  • Autonomous spirit, data-driven, and results-oriented.

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures