About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

Team Overview:

The team's mission is to improve delivery experience while minimizing costs from Fulfillment by Tik Tok (FBT) via seamless integrated FBT product solution and operation.

Tik Tok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.

Responsibilities:

• Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations
• Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals
• Responsible for providing strategic and long-term planning inputs including peak season planning
• Drives continuous improvement to optimize operations and improve productivity
• Champion strategic projects that have network-wide impact.
• Leverages cross functional teams and third party service provides to run a world class fulfillment operation and solicit ideas to solve problems
• Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience
• Sets clear goals and expectations for team members, measure performance and provide feedback

Qualifications

• Minimum Qualifications
• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
• 5 years of experience managing third-party logistics providers/vendors
• Strong project management and continuous improvement skills
• Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

• Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualifications- Continuous improvement, Lean Six Sigma, Kaizen experience- Writing training documents and standard operating procedures

Client-provided location(s): Larkhall, United Kingdom

Job ID: Tik Tok-7582650190114638133

Employment Type: OTHER

Posted: 2025-12-12T20:54:55
Search all jobs

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

Search all jobs

Similar Jobs

Suggested Searches

senior jobsTikTok jobsAll jobs

Search Additional Jobs

TikTok Shop Jobs in Larkhall, United KingdomJobs in Larkhall, United Kingdom