Tik Tok Shop

• Data Scientist
• Governance and Experience Data Science (SEA Experience)

3+ months ago• Singapore

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

The e-commerce data science team aims to maximize the efficiency of e-commerce transactions through quantitative techniques such as mathematical statistics and machine learning. At the same time, we are committed to building a more diverse, inclusive, candid and efficient working atmosphere. We sincerely invite excellent data scientists to join us in building a first-class e-commerce platform.

Responsibilities:

1. Measuring and monitoring customer experience key metrics in Southeast Asia region, such as NPS, CPO and PARR etc.;
2. Collaborating with stakeholders closely to find RCA and action plans;
3. Sorting out and establishing customer experience metrics systems, effectively discovering related problems, and providing solutions to business partner;
4. Conducting deep analysis about seller and customer experience, to explore more opportunities in repurchase, retention and conversion;
5. Designing a/b experiment for effectiveness improvement and ROI calculation, conducting analysis to optimize strategies.

Qualifications

Minimum Qualifications:

1. Bachelor degree or above, major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;
2. Proficient in SQL, can use Python or R for data analysis;
3. Able to write required documents in English and communicate with global staff;
4. Have good learning ability with curiosity to pick up domain knowledge in new areas quickly; Can lead a small project team to support business;
5. Have strong ability to work under pressure and overcome challenges.

Preferred Qualifications:

1. Experience in e-commerce business and analysis is preferred;
2. Overseas business experience or analytical experience is preferred;
3. Major in mathematics, statistics, computer is preferred.

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Client-provided location(s): Singapore

Job ID: Tik Tok-7420260429152536883

Employment Type: OTHER

Posted: 2024-11-29T00:43:49
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

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