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Technical Program Manager, Infrastructure Engineering

TikTok

Technical Program Manager, Infrastructure Engineering

TikTok

London, United Kingdom

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Team events and activities

Generous paid time off and holidays

Parental leave

Flexible work arrangements

Parental Leave

Flexible Hours

Required Skills

TypeScript

JavaScript

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Responsibilities

  • Serve as the regional subject matter expert (SME) for data centers and PoP cable infrastructure.
  • Ensure quality and consistency of installations across projects through design review, technical oversight, and vendor performance management.
  • Develop regionalized vendor-partner strategies, accounting for regulatory, logistical, and market-specific challenges in Europe.
  • Maintain strong cross-functional relationships with Network Engineering, Commercial, Design, and Fit-Out teams. Collaborate with DCOs and RDCOs to ensure infrastructure meets operational and network performance expectations.
  • Define project scope, deliverables, and timelines in collaboration with internal stakeholders and vendor-partners.
  • Drive execution of new-build and retrofit cable-infra projects (Network, Security, Corp Net), from design to commissioning. Oversee vendor installation activities, ensuring compliance with Byte Dance quality, safety, and regulatory standards.
  • Monitor, document, and track project milestones, reporting on progress, risks, and lessons learned.
  • Manage and maintain internal project repositories, including So Ws, Bo Ms, test results, design archives, and as-builts.
  • Support training, documentation, and knowledge transfer for Data Center Operations (DCO) teams, enabling sustainable long-term operations.

Qualifications

Minimum Qualifications

  • BS in a technical field
  • 5+ years of project management experience driving complex, cross-functional technical programs
  • Excellent oral and written communication skills
  • Experience with project management tools including Jira
  • Familiarity with infrastructure technologies including cloud, datacenter, and networking

Preferred Qualifications

  • Experience in software development
  • Experience in improving operational efficiencies
  • Strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
  • Independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution
  • Self-motivated and proactive with a proven ability to adapt well in a fast-paced tech company and collaborate closely with teams on different operating cadences

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures