Commerce -Mass Acquisition Manager

Responsibilities:

• Own the strategy and execution to increase the number of active sales partners and drive high-quality partner growth for Tik Tok Commerce, including developing lifecycle incubation plans and supporting partners .
• Lead end-to-end incubation for high-potential partners, including onboarding, launch planning, performance acceleration, and ongoing success on the platform.
• Identify scalable growth opportunities and design/roll out programs to improve partner performance (e.g., video/LIVE challenges, lifecycle email campaigns, enablement initiatives).
• Conduct deep-dive analyses to understand partner segments, diagnose performance blockers, and surface root causes using data analysis, partner interviews, and surveys; translate insights into product/process improvements.
• Manage partner communication channels (Lark groups, IM, etc.) to run mass account management activities including forecasting, troubleshooting, partner education, and incubation program delivery.
• Capture, document, and share learnings to establish best practices and influence internal/external stakeholders.

Requirements:

• Minimum Qualifications

• Bachelor’s degree or above, with 3+ years of experience in mass account management or partner incubation; proven track record managing hundreds of partners at scale.

• Fluent in English and Turkish due to speaking with partners; strong understanding of e-commerce market, consumer behaviour, and digital/mobile commerce trends.
  -Strong analytical skills and business judgment; able to turn complex data into clear opportunities and action plans.

• Advanced Excel proficiency, including building and auditing formulas (e.g., XLOOKUP/VLOOKUP, INDEX-MATCH, IF/IFS, SUMIFS/COUNTIFS) and working with large datasets.

• Results-driven with strong ownership and accountability.

• Preferred Qualifications

• Results-driven with strong ownership and accountability.

• Excellent cross-functional collaboration skills; able to influence and drive projects forward with diverse stakeholders.

• Fast learner and self-starter; entrepreneurial mindset with comfort operating in ambiguity and rapid change.

• Hands-on and pragmatic; willing to dive into detail and handle operations when needed.