
Leading short-form video platform
Senior Product Manager - Merchant Platform, TikTok Local Services
Benefits and perks
•Flexible Hours
Required skills
Amplitude
Jira
About Us
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
Key Responsibilities
- Responsible for the construction of Tik Tok local services product catalog build up, designing corresponding catalog data models, uploading process, management process and relevant user flows.
- Manage the development of tools and product roadmap for merchants, including product planning, business design, and promoting product iterations.
- Collaborate closely with operations, merchants/service providers, and other relevant departments. Align business requirements and drive the enhancement of end-to-end capabilities for products and merchant services.
Qualifications
Minimum Qualifications
- Bachelor degree or above, more than 5 years of internet product experience.
- Familiar with supply chain product architecture, possessing the ability to abstract product structures.
- Excellent user experience awareness, strong sense of responsibility, self-driven, and highly goal-oriented.
Preferred Qualifications
- Prior successful experience in platform product management.
- O2O or related industry working experience.
- Strong sensitivity to data, capable of qualitatively and quantitatively analysis, and online/offline process design. Utilize data to guide product decisions.
Additional Information
Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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About TikTok

TikTok
Late StageWhile TikTok remains accessible to civilians in most countries and regions, a minority — including India, Iran, China, and Afghanistan — have imposed nationwide bans. In the United States, legislation providing for a full ban was enacted but not implemented because of a restructure of U.S.
10,001+
Employees
Los Angeles
Headquarters
$220B
Valuation
Reviews
10 reviews
3.8
10 reviews
Work-life balance
2.8
Compensation
4.0
Culture
4.2
Career
3.5
Management
2.5
72%
Recommend to a friend
Pros
Great team dynamics and support
Innovative and creative culture
Good learning opportunities
Cons
Poor work-life balance and long hours
High stress and overwhelming workload
Management and leadership issues
Salary Ranges
58 data points
Senior/L5
Senior/L5 · AI PRODUCT MANAGER
1 reports
$390,013
total per year
Base
$300,010
Stock
-
Bonus
-
$390,013
$390,013
Interview experience
2 interviews
Difficulty
4.0
/ 5
Duration
21-35 weeks
Experience
Positive 0%
Neutral 0%
Negative 100%
Interview process
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Behavioral Interview
5
Final Round
6
Offer
Common questions
Coding/Algorithm
Behavioral/STAR
Technical Knowledge
Culture Fit
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