Senior User Researcher

• Tik Tok Product

2 months ago• Singapore
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About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

About the team

• Tik Tok Product Business Analytics
• User Research team is dedicated to understanding the diverse needs and behaviors of users and creators across the globe. By leveraging deep insights and data-driven strategies, we support multiple business lines, enhancing user experiences and driving sustainable growth. Our team is composed of passionate researchers who tackle complex challenges to inform product strategy across several product pillars.

Responsibilities:

1. Lead user research for the short video business to help the team understand user preferences and behaviors across various markets;
2. Manage research projects from defining objectives to delivering actionable insights, including study design, execution, and reporting;
3. Identify growth opportunities and recommend strategies based on in-depth understanding of user needs and business goals;
4. Work closely with cross-functional teams to proactively propose and prioritize research initiatives that align with business priorities.

Qualifications

Minimum Qualifications:

• At least 3 years of experience in market and user research, with expertise in conducting qualitative and quantitative studies;
• Bachelor's degree or higher in fields such as Psychology, Statistics, Sociology, Marketing, Economics, International Trade, or a related field;
• Self-motivated and curious, with a willingness to explore new approaches. Comfortable managing multiple tasks and working in a fast-paced environment;

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• Strong team player with excellent communication and influencing skills, capable of managing projects independently.

Preferred Qualifications:

• Proven experience working in an international environment;
• Experience with international research is preferred;
• Proficient in statistical tools such as SPSS and SQL; experience in big data analysis is an advantage.

Client-provided location(s):Singapore

Job ID: Tik Tok-7566578192480913717

Employment Type: OTHER

Posted: 2025-11-03T20:08:55
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

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