Creator Operations Manager - TikTok LIVE

About Tik Tok LIVE:

Tik Tok LIVE's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to build an environment that connects communities in real time, enabling meaningful and interactive connections around the globe.

What You'll Do:

Creators are at the heart of our ecosystem. As a Creator Operations Manager, you will be responsible for building, activating, and retaining a healthy creator community on Tik Tok LIVE. You will design and execute scalable operational strategies that empower creators to thrive, while ensuring sustainable growth and high-quality content supply.

Responsibilities:

• Develop and execute scalable creator programs to onboard, educate, and activate Tik Tok LIVE creators, driving sustainable platform growth.
• Design and implement incentive programs, campaigns, and reward systems to boost creator participation and improve retention rates.
• Craft tailored content and growth strategies targeting diverse creator segments to maximize performance across tiers.
• Collaborate closely with cross-functional teams—including Partnerships, Campaigns, Product, and Strategy—to align on creator growth initiatives.
• Partner with vendors and internal teams to create creator toolkits, educational materials, and training resources.
• Monitor and analyze creator funnel metrics (onboarding, activity, retention) to identify friction points and optimize operational workflows.
• Act as the primary source of creator insights, delivering data-driven recommendations to influence strategy and business decisions.

Requirements:

Minimum Qualifications:

• 3+ years of experience in creator operations, content operations, influencer management, digital marketing, or related fields in a platform or agency environment.
• Data-driven mindset with solid analytical skills; experience with performance tracking and funnel optimization.
• Strong operational and project management skills with the ability to execute programs at scale.
• Hands-on, proactive, and adaptable to fast-paced environments.
• Excellent communication and stakeholder management skills.
• Proficiency in English and Spanish; this role requires frequent communication LATAM teams, clients, and stakeholders to ensure smooth collaboration across key regions.

Preferred Qualifications:

• Experience in the live streaming industry, creator economy, or community-centric platforms.
• Expertise in designing creator incentive programs and growth frameworks.
• Strong business acumen with the ability to translate insights into actionable growth strategies.
• Deep understanding of digital content trends, monetization models, and creator engagement best practices.