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Agency Partner Manager - Small and Medium Business

TikTok

Agency Partner Manager - Small and Medium Business

TikTok

Ho Chi Minh City, Vietnam

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

401(k) matching

Professional development budget

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

Generous paid time off and holidays

Flexible work arrangements

Learning

Equity

Healthcare

Flexible Hours

Required Skills

JavaScript

Node.js

PostgreSQL

Agency Partner Manager

  • Small and Medium Business

3+ months ago• Ho Chi Minh City, Vietnam

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

About the Team:

This role is part of Tik Tok's Small and Medium Business (SMB) team. The SMB team works with advertisers across the region, helps them onboard and find success on Tik Tok. Being part of the team would mean being directly responsible for building relationships and helping clients drive business results through consultation. The team is made of dynamic, savvy, engaged individuals who are passionate about the region and thrive in a fast-paced environment.

Responsibilities:

  1. Provide dedicated partner management to aggregators (SMB Agencies, Resellers, Tiktok Consultants), by consulting and coaching them towards success on Tik Tok;
  2. Develop strategies to improve SMB agencies' performance, including:
  • Consulting on SMB agencies' scale-up
  • Creative tips and best practices
  • Budgeting and targeting recommendations
  1. Good time management and organization to manage advertisers at scale; monitoring the SMB agencies' performance through tools and timely communication with clients;
  2. Ability to identify and remove blockers for SMB agencies growth. Gather insights from client interaction, and effectively represent client needs to internal stakeholders (ads review, finance, product, etc.) to ensure good customer experience;
  3. Work across multiple teams, including Sales, Product and Marketing to gather SMB agencies' feedback from the market and amplify the current and future advertising platform.

Qualifications

Minimum Qualifications:

  • Bachelor's degree from an accredited institution with 5+ years of work experience in media sales role with knowledge in digital performance marketing and familiar with media agency ecosystem

  • Experience and knowledge of the digital marketing landscape. Prior experience working in a performance agency or business supporting the SME sector;

  • Strong attention to detail and a proven ability to balance priorities and meet deadlines;

  • Preferred Qualifications

  • Sound analytical skills and ability to navigate ambiguity;

  • Comfortable with revenue targets, and experience working in a fast-paced, client-facing environment.

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Client-provided location(s): Ho Chi Minh City, Vietnam

Job ID: Tik Tok-7423213810439899443

Employment Type: OTHER

Posted: 2024-10-11T00:46:23
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures