Server Firmware Engineer (Firmware) - System Technologies and Engineering

3+ months ago• San Jose, CA

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

About the team
The System Technologies and Engineering team is looking for an experienced Firmware Engineer in the server domain to support the daily operation of the Data Centers. This individual will work with with a global team to ensure baseline functional requirements of BIOS/UEFI and BMC, perform daily approval of new version updates, conduct emergency accident responses in Data Centers on firmware related issues assist with troubleshooting and analysis for server issues, etc. The team's mission is to drive stability for our Data Centers servers.

Responsibilities:

• Ensuring the baseline server standards of BIOS/UEFI and BMC meet the Data Center operational requirements;

• Performing verification and approval of BIOS/UEFI and BMC new versions from our server vendors;

• Participate in emergency responses for server firmware related incidents in the Data Centers;

• Serve as the primary escalation point for end users regarding issues within the OS, coordinating across all internal teams to ensure issue resolution is completed promptly;

• Developing familiarity with Data Centers server firmwares to improve stability to meet business goals;

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems;Qualifications

• Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or related majors;

• Familiar with server hardware architecture, RAS, PECI, or server secure boot;

• Familiar with the principle or architecture either in BIOS/UEFI or BMC.

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• Preferred Qualifications
• 3 years of experiences in server firmware development or in similar fields;
• Possesses solid trouble-shooting and problem solving skills in the server hardware layer.

Job InformationFor Pay Transparency Compensation Description (annually)

The base salary range for this position in the selected city is $136800 - $359720 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: Tik Tok-7470750442256468231

Employment Type: OTHER

Posted: 2025-02-19T00:40:20
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

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