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Tech Lead - User Growth Customer Life Cycle

TikTok

Tech Lead - User Growth Customer Life Cycle

TikTok

San Jose, CA

·

On-site

·

Full-time

·

1mo ago

Compensation

$187,040 - $359,720

Benefits & Perks

Creative environment

Competitive salary and bonus

Stock options

Health benefits

Flexible PTO

Equity

Healthcare

Required Skills

Salesforce

Hootsuite

HubSpot

Tech Lead

  • User Growth Customer Life Cycle

3+ months ago• San Jose, CA
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

Tik Tok's User Growth team leads growth initiatives for Tik Tok and all its platforms (e.g. TV, Lite, Web, etc.) with a data-driven and results-focused engineering and product mindset. We are seeking talented individuals who enjoy the intersection of product, data, design, and engineering to help us reach the next milestone of billions of users.
You'll have the opportunity to build best-in-class onboarding experiences for our users as well as define A/B testing frameworks to measure and improve user retention rates. We encounter a diversity of technical challenges, allowing you to get a firsthand look at what technologies the most innovative organizations are using and be able to build up a bottom-up growth strategy from scratch. You'll be joining a full-stack team that can leverage all of Tik Tok's existing frameworks and be a part of designing and implementing new techniques and foundation work that can further improve user experience and showcase Tik Tok's value proposition.

  • As a Tech Lead
  • Backend Software Engineer for the User Growth Team, you will:
  • Leverage data to understand our users and our product in-depth, identify areas of opportunity and execute projects to drive user growth, retention, and/or engagement.
  • Develop large-scale software systems that powers Tik Tok app.
  • Improve system design and architecture to ensure high stability, performance, and reliability of the product.
  • Collaborate with multiple cross-functional teams to deliver high-quality work in rapid product development.

Qualifications

  • Minimum Qualifications

  • BS/MS Degree in Computer Science or related major

  • Experienced in building backend services for large-scale consumer-facing applications

  • Proficient in at least one of the following languages: Go, Python, Java, C++

  • Deep understanding of computer architectures, data structures, and algorithms

  • Have good team communication and collaboration skills.

  • Preferred Qualifications

  • 3 Years of relevant experience

**Job InformationFor Pay Transparency Compensation Description (annually)**The base salary range for this position in the selected city is $187040 - $359720 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

  3. Exercising sound judgment.

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Client-provided location(s): San Jose, CA

Job ID: Tik Tok-7444617079494822151

Employment Type: OTHER

Posted: 2025-05-09T04:27:26
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures