About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

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Responsibilities

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Role Overview:

As a Senior Product Designer on Tik Tok Local Services, you'll own the design of core content-to-transaction journeys that bridge users and local merchants - defining scalable experiences from discovery to order fulfillment. You'll collaborate across Product, Engineering, Research, and Operations, driving design systems with global consistency and strong business impact.

• Key Responsibilities
• Lead end-to-end design across Local Services, with a focus on POI-driven user journeys from content discovery to transaction and fulfillment.
• Simplify complex user roles and business logic (user, merchant, creator) into clear interaction flows and intuitive layouts.
• Architect scalable design systems that ensure visual and functional consistency across mobile, web, and diverse market contexts.
• Apply data-informed decision making through A/B testing, user feedback, and behavioral insights to iterate and improve design quality and impact.
• Present and defend design strategy to senior stakeholders, clearly articulating design rationale and user-centered trade-offs.
• Collaborate cross-functionally with PMs, engineers, research, ops, and content teams to align on strategy and ensure seamless delivery.
• Mentor junior designers through structured guidance and feedback to accelerate their growth.

Qualifications

• Minimum Qualifications

• Bachelor's degree in Design, Human-Compuer Interaction (HCI), Digital Art, Visual Communication, or a related field.

• 8+ years in full-cycle digital product design, with at least 3 years leading major product areas or design workstreams.

• Experience designing for more than 3 role platforms-balancing UX needs across user, creator/vendor, and ops personas.

• Proven ability to run structured design workflows and drive measurable impact through data-informed iteration and A/B testing.

• Launched products into 3+ different global markets, adapting UI and interaction patterns for localization and accessibility design.

• Preferred Qualifications

• Experience at global-scale consumer tech companies, where content, growth, and transaction intersect.

• Proven track record of delivering multi-platform products, with hands-on experience in e-commerce, OTA, or O2O service platforms.

• Built or maintained design systems with 50+ components, used across multi-region and multi-language environments.

• Led strategic design initiatives from user research to final execution, aligning with cross-functional stakeholders and delivering measurable positive impact

• Strong passion for Tik Tok, with a nuanced understanding of its content formats, user behaviors, and platform dynamics.

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Client-provided location(s): Singapore

Job ID: Tik Tok-7530522445167708424

Employment Type: OTHER

Posted: 2025-07-25T23:03:14
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

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