Shop – Senior Associate/Analyst - Creator Incentive

About the team
The global e Commerce US operation team aims to deliver high quality products together with a unique customer experience via Tik Tok. The role is responsible for building the Tik Tok E-commerce partnership for the Tik Tok e-commerce business in the US. With more than 1 billion loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

Tik Tok US E-commerce team is seeking an experienced strategy ops analyst to work on a variety of Operations Strategy initiatives and projects. You will have an immediate impact on Tik Tok Shop US operations team. Your main responsibilities include:

Responsibilities:

• Develop and execute comprehensive e-commerce resource planning strategies with a specialization in incentive design, including goal/budget setting and performance review.
• Conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.
• Monitor and track key performance indicators (KPIs) related to creator incentives, such as conversion rates, GMV growth,, providing regular reports and insights to stakeholders.
• Work closely with the product teams to ensure seamless integration and functionality of creator incentive programs.
• Collaborate with the finance team to analyze the financial impact of creator incentive programs and optimize resource allocation based on ROI analysis.
• Continuously monitor and evaluate the effectiveness of creator incentive programs, recommending and implementing adjustments to maximize their impact.

Requirements:

Minimum Qualifications:

• 2+ years experience of strategic and analytical experience at leading tech companies or consulting firms.
• Strong analytical skills and proficiency in data analysis tools such as SQL/Python.
• Proven experience in the ecommerce or related industry, preferably within resource management, and incentives.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Familiarity with financial analysis and ROI calculations related to incentive programs.
• Excellent communication skills, with the ability to present complex data in a clear and concise manner.
• Detail-oriented with strong organizational and project management skills.