
Creator Operations, Middle Creators Project Intern (TikTok Shop) - 2026 Start (BS/MS)
About the role
The e-commerce industry has experienced tremendous growth in recent years, becoming a highly competitive arena among leading Internet companies. Its potential for continued expansion remains significant. With millions of loyal users globally, we believe Tik Tok presents an ideal platform to offer a fresh and enhanced e-commerce experience to our users.
About the team
To build the strategic growth engine as TTS VN’s creator ecosystem where 18k high-potential mid creators scale into a resilient, high-quality, and commercially powerful force, enabling the next wave of scalable, sustainable commerce growth.
Vertical Enablement: We translate industry assortment, seller resources into vertical creator growth momentum through vertical-specific matchmaking, campaign collaboration, and refined operational strategies.
Scaled Precision Operations: We reach creators at scale through community-based operations, turning platform connection into a consistent driver of creator activation, retention, and performance uplift.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Main Responsibilities:
- Assist creator operations, including daily community operation and performance tracking and optimization summary.
- Support product assortment/selection tasks for live and short-video scenarios (e.g., hero SKU tracking, basic category analysis).
- Coordinate with cross-functional stakeholders to ensure smooth key live stream delivery.
- Support incentive tools design, such as task and ranking.
Creator Strategy: - Track by level creator supply, and to provide creator growth strategy in time, including creator task, ranking, assortment activity, education.
- Encourage consistent and higher level creator supply (livestream creator, video creator).
Identify performance gaps and provide actionable guidance to uplift results. - To build up fixed routine with cluster team, to provide by category/hot selling products/trendy/seasonable product to creators.
- To closely work with IMC/CCP/UG, to provide campaign/event to creators to join.
Community Operations: - To onboard as many as qualified creators in community group.
- To monitor in-group creator performance, to do in-time operation to downgraded/upgraded creators.
- To execute creator activities such as ranking/education workshop/assortment/ad hoc project in community group.
- To monitor, Q&A and report GNE/TNS relevant issues from creator.
Requirements:
Minimum Qualifications:
- Actively enrolled University student
- Good Excel and data processing ability (e.g., VLOOKUP, SUMIF, Pivot Table) with strong analytical thinking.
Preferred Qualifications:
- Eager to learn, proactive, and able to work in a fast-paced environment.
- Interest in creator/vertical operations, live-streaming ecosystem, and e-commerce growth (experience is a plus).
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Required skills
Operations management
Process improvement
Cross-functional coordination
About TikTok
Ho Chi Minh City
Headquarters