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Account Manager Graduate (GBS-SMB) - 2026 Start (BS/MS)

TikTok

Account Manager Graduate (GBS-SMB) - 2026 Start (BS/MS)

TikTok

Jakarta, Indonesia

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

401(k) matching

Comprehensive health, dental, and vision insurance

Generous paid time off and holidays

Parental leave

Professional development budget

Healthcare

Parental Leave

Learning

Required Skills

Python

JavaScript

PostgreSQL

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

About Our Team:

Tik Tok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on Tik Tok, no matter how big or small.

About The Role:

We are looking for talented individuals to join our team based looking after Small & Medium size businesses (SMB). You will be a crucial member of a growing team that will partner with SMB advertisers in a one-to-many structure with the goal of activating, nurturing and growing accounts. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at Tik Tok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Tik Tok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

  • Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on Tik Tok advertising platform

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  • Develop and maintain strong, long-term relationships with clients.
  • Cross-sell and upsell additional products or services to clients.
  • Monitor, analyse and explore new revenue opportunities for clients via Tik Tok Advertising Solutions- Create optimization strategies for clients. The strategies can include: Tik Tok Creative tips and best practices- Advertising performance recommendations (bidding,budget,targeting, etc)- Help clients identify and build strong value propositions on Tik Tok advertising platform- Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)Qualifications

Minimum Qualifications:

  • High oral and written fluency in English
  • Passionate about Tik Tok marketing, and up for the challenge of building something from the bottom up
  • Critical thinking and analytical skills with an entrepreneurial and proactive mindset
  • Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact
  • Strong attention to detail and a proven ability to balance priorities and meet deadlines

Preferred Qualifications:

  • Experience working with revenue targets in a fast paced, client-facing environment
  • Previous experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem, knowledge of the local market SMB landscape is a plus

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Jakarta, Indonesia

Job ID: Tik Tok-7568434515388123445

Employment Type: OTHER

Posted: 2025-11-03T20:08:55
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures