About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

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Responsibilities

Team Intro:
Lark is the next-generation collaborative tool that boosts organizations' efficiency, creativity, and engagement by integrating Messenger, Docs, Calendar, Video calls, Emails, and more into one easy-to-use app.

The USDS Lark team is seeking an experienced Site Reliability Engineer to help us continue improving the Lark system. If you are passionate about ensuring software reliability, love problem-solving, and are prepared for exciting challenges, we would like you on our team.

Responsibilities:

• Responsible for overall reliability of Lark product
• Perform lifecycle management of production systems including change management, service deployment, operations and emergency response.

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• Monitor the system and respond to incidents to maintain system service level agreement (SLA), review and follow up all production incidents.
• Perform capacity management of compute, storage and network bandwidth resources to ensure system stability and save infrastructure costs.
• Provide strong support during big events to ensure the system is capable of consuming a large volume of Internet traffic.
• Build tools, automations, visualizations and monitors to facilitate the operation and optimization of the global infrastructure.

Qualifications:

• Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.

• 1+ years of SRE or DevOps experience in large scale online services

• Programming experience with at least one of the following languages: C, C++, Java, Python, C# or Go.

• Preferred Qualifications

• Extensive knowledge of networking, operation systems, database systems and container technology.

• Good understanding of every aspect of microservice architecture, and hands on experience in troubleshooting in large scale distributed systems.

• Hands on experience in common opensource systems such as Linux, MySQL, MongoDB, Redis and ELK.

• Experience in building solutions with AWS, Google, Azures and other cloud services is a plus.

• Passionate, self-motivated and good teamwork skills.

Job InformationFor Pay Transparency Compensation Description (annually)

The base salary range for this position in the selected city is $118657 - $187200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: Tik Tok-7592872732020508981

Employment Type: OTHER

Posted: 2026-01-16T20:09:30
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

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