Agency Partner Manager - Scaled Growth

About the Team:

The Scaled Growth Team is a strategic engine within Tik Tok, focused on driving global new client acquisition through high-impact agency partnerships. The team plays a critical role in building and enriching a high-quality client pipeline, working closely with direct sales to support sustainable, long-term growth. By identifying scalable opportunities and unlocking new markets, the team accelerates business expansion while ensuring consistent, high-quality client engagement.

Responsibilities:

• Build and grow successful win-win partnerships with existing media/digital agencies and Tik Tok Shop partners: support their long term growth through strategic partnerships
• Establish and maintain both C-Level & tactical relationships with agencies, ensuring Tik Tok is a top partner to them
• Leverage insights, data, benchmarks to lead strategic conversations and support the agencies and their clients' growth
• Develop strategies to improve media agencies performance, including:
• Consulting on media/digital agencies’ scale up
• Providing creative insights and best practices
• Providing guidance and expertise regarding budgets and revenue targets
• Manage media agencies at scale; monitoring the partner's performance through tools and timely communication with clients
• Be a point of contact to agencies, supporting them in their future growth and onboarding new clients
• Using both experience and insights to reactively troubleshoot any existing challenges, as well as proactively planning for any potential future challenges to growth
• Gather insights from client interaction, and effectively represent your agencies and their clients needs to internal cross-functional stakeholders (Ads Review, Finance, Product etc.) to ensure excellent customer experience.
• Work across multiple teams including Sales, Product and Marketing and contribute to develop the agency business on a broader scale by being the voice of agencies in internal conversations

Requirements:

• Minimum Qualifications

• Sharp client focus and motivated by thriving customer success

• Problem solver capable of navigating ambiguity and proactively provide effective solutions to customer needs

• Preferred Qualifications

• Minimum 5 years of relevant experience working closely with agencies, resellers, consulting businesses is not strictly required but it will be regarded as a plus

• Media buying experience with other digital marketing platforms is a plus

• Strong attention to detail and a proven ability to balance priorities to meet deadlines

• Sound analytical skills

• Experience working with revenue targets in a fast paced, client facing environment.

• A genuine passion for consultative selling, strategy and seeing your impact through the growth of a book of business

• Basic knowledge or experience with Tik Tok monetization solutions as a plus