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Head of Regional High Harm Policy, EMEA - Trust and Safety

TikTok

Head of Regional High Harm Policy, EMEA - Trust and Safety

TikTok

Dublin, Ireland

·

On-site

·

Full-time

·

2mo ago

복지 및 혜택

Learning

Flexible Hours

Parental Leave

Healthcare

필수 스킬

TypeScript

Python

JavaScript

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

The Trust & Safety Policy team develops and maintains community and content policies that promote a safe, trusted, and inclusive environment for users and content creators.

As the Head of Regional Product Policy, EMEA, you will lead a high-performing, multi-cultural team responsible for shaping and delivering regionally harmonized product policy positions across a highly diverse and regulated landscape. You will operate at the intersection of policy, regulation, and product design-balancing global consistency with regional legal, cultural, and regulatory requirements.

This role requires deep expertise in harm prevention, risk assessment, and policy frameworks, as well as strong judgment in high-scrutiny environments involving regulators, public stakeholders, and senior leadership.

  • Key Responsibilities
  • Lead and develop a high-performing regional product policy team, fostering strong policy judgment, collaboration, and accountability across EMEA.
  • Own the development of regionally harmonized product policy positions, balancing global policy consistency with regional legal, regulatory, and cultural requirements across EMEA markets.
  • As a member of the Global Product Policy leadership team, provide regional expertise and strategic input to shape mission-critical global policy decisions.
  • Partner closely with Legal, Compliance, Global Public Policy, Product, Operations, and Communications teams to ensure policies are defensible, enforceable, and aligned with regulatory obligations, including the EU Digital Services Act and national online safety frameworks.
  • Act as a senior regional escalation point for high-risk and emergency content safety cases, including issues with regulatory, legal, or reputational impact, coordinating timely cross-functional decision-making.
  • Conduct proactive research and leverage qualitative and quantitative data to identify emerging risks, high-severity harm trends, and regulatory gaps, informing policy evolution and mitigation strategies.
  • Develop and maintain scalable enforcement guidelines for Trust & Safety operations teams, ensuring consistent, effective, and auditable policy application.
  • Provide regional policy leadership on elections, geopolitical conflict, terrorism, violent extremism, and other high-risk content areas, particularly during periods of heightened risk.
  • Serve as a product policy subject-matter expert in engagements with external stakeholders, including regulators, policymakers, NGOs, and industry partners, participating in formal regulatory dialogues, audits, and reviews as needed.
  • Define, track, and own metrics to measure the effectiveness of high-risk and high-severity policies, including enforcement quality, coverage, and harm-reduction indicators.
  • Regularly report policy performance, risks, and insights to senior leadership, clearly articulating trade-offs and opportunities for improvement.

Qualifications

Minimum Qualifications:

  • Significant people management experience leading small to medium, multi-cultural teams in complex or regulated environments.
  • Extensive experience in Trust & Safety, product policy, policy enforcement, or public policy within the technology, social media, or online content ecosystem.
  • Demonstrated experience operating in highly regulated environments, including responding to regulator inquiries, audits, or formal information requests.
  • Strong ability to influence and collaborate across functions without direct authority, particularly with Legal, Compliance, Product, and Public Policy partners.

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  • Proven capability to operate in ambiguous, high-scrutiny situations, making principled policy decisions with incomplete information and under time pressure.
  • Excellent written and verbal communication skills, with the ability to clearly explain complex policy decisions to internal and external audiences.
  • Deep understanding of EMEA cultural, legal, and political nuances, including differing definitions and expectations around harmful content and enforcement.

Preferred Qualifications:

  • This role requires a leader comfortable representing policy decisions at the highest levels of the company, including in discussions with senior executives and external regulators, and defending regional policy positions on high-impact issues.

Client-provided location(s): Dublin, Ireland

Job ID: Tik Tok-7599699421391472949

Employment Type: OTHER

Posted: 2026-01-27T19:53:41
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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Innovative and creative culture

Good learning opportunities

단점

Work-life balance challenges

Fast-paced and stressful environment

High expectations and tight deadlines

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면접 경험

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소요 기간

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보통 0%

부정 100%

면접 과정

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Behavioral Interview

5

Final Round

6

Offer

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Behavioral/STAR

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