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Tik Tok

Labeling Quality Assurance (QA) Specialist

• Bengali Speaker
• Data Labelling Operations

3+ months ago• Kuala Lumpur, Malaysia
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

The Global Monetization Product and Technology-Business Integrity-Data Labeling Operations-Quality Assurance (DLO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

We are seeking a Labeling Quality Assurance Specialist to join our dynamic team. This role is critical in maintaining high standards of accuracy and consistency of various annotation projects through conducting quality audits and RCA, delivering data-driven insightful reports, and driving impactful metric improvement initiatives such as calibrations, training, etc.

Responsibilities:

1. Act as quality auditor to ensure overall quality standards and platform content security;
2. Execute both quantitative and qualitative analyses of data and trends to proactively identify gaps, deliver clear insights on performance, define goals, and drive improvements;
3. Conduct training, calibrations, and other improvement initiatives with various teams to continuously drive improvement in policy execution, as well as SOP understanding, and attain excellent quality results;
4. Continuously improve quality inspection standards and contribute towards process and platform optimisation;
5. Work closely with other departments to support relevant quality and training related needs.

Qualifications:

• Minimum Qualifications

• Fluency in English as a working language to effectively conduct quality reviews.

• Proficiency in Bengali because the role will oversee Bangladesh market.

• Minimum 1 year of experience in Quality Audit/Quality Governance, and Content Moderation Policy & SOP training.

• Proficiency in Microsoft Office, especially in Excel.

• Proven experience with quality audit, data analysis and quality management.

• Proven experience to work in fast and evolving workflows with eye for detail.

• Proven experience to maintain a high degree of confidentiality while meeting strict deadlines.

• Preferred Qualification

• Proven experience with computer fluency and understanding of software and advanced internet functions.

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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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