About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

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Responsibilities

About the team
This department focuses on High Risk and Regulated Activities, Harassment and Bullying and Shocking and Graphic content policy portfolio. The team focuses on creating policy interventions to improve accuracy of enforcement at scale, including lecture style callibrations, policy guidances and case examples. The department will also assess user feedback surveys as well as appeal success rates and user reports to strengthen our enforcement.

About the role
As a Product Policy Manager on Tik Tok's Trust & Safety team, you will play a pivotal role in developing and driving enforcement strategies that protect some of the platform's most vulnerable users. You will focus on identifying, preventing, and addressing high-risk behaviors and harmful content, ensuring swift and effective enforcement aligned with Tik Tok's commitment to a safe and trusted community. You will apply deep knowledge of model policy frameworks and enforcement workflows to inform scalable and consistent enforcement approaches. Leveraging automation and data-driven insights, you will help strengthen detection, escalation, and resolution processes across video content on a global scale. Success in this role requires strategic thinking, strong expertise in online safety enforcement, and the ability to navigate complex, evolving challenges in a fast-paced environment.

Responsibilities:

• Monitor and track enforcement performance against key metrics to ensure effectiveness and identify areas for improvement.
• Analyze data and translate insights into clear, actionable enforcement strategies for cross-functional teams.
• Identify, prioritize, and implement strategies to reduce the presence of potentially harmful content on the platform.
• Develop enforcement signals and refine moderation strategies to improve accuracy and efficiency.
• Design and advance proactive and reactive enforcement methodologies that extend beyond human moderation, collaborating with product teams to enhance automated model enforcement.
• Review graphic, sensitive, and potentially offensive video content to ensure policy compliance.
• Evaluate and improve training materials, while advocating for necessary tooling and technology enhancements to support enforcement efforts.
• Collaborate with policy, product, engineering, research, operations, legal, and public relations teams to innovate and evolve safety strategies, leveraging the latest industry developments and best practices.

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Qualifications:

• Minimum Qualifications

• Bachelor's or Master's degree in public policy, political science, law, economics, behavioral sciences, or a related field.

• 3 years experience in Trust and Safety, with demonstrated exposure to policy enforcement, and policy development.

• Strong understanding of automation, model policy frameworks, and enforcement metrics.

• Proficiency in data analysis to inform and optimize enforcement strategies.

• Proven ability to exercise sound judgment and balance complex trade-offs in developing principled enforcement strategies.

• Strong written and interpersonal communication skills, with experience collaborating effectively across diverse teams across multiple time zones and cultures.

• Preferred Qualifications

• Experience contributing to newly formed teams within established organizations.

• Proven track record in launching innovative strategies and leading 0-1 initiatives.

• Strong ability to build and maintain relationships with cross-functional partners across multiple geographies.

• Strong business judgment, with a proven ability to influence stakeholders and communicate effectively through both spoken and written communication.

Client-provided location(s): Singapore

Job ID: Tik Tok-7563492908297406773

Employment Type: OTHER

Posted: 2025-10-22T19:50:53
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

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