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Product Manager - Trust and Safety - San Jose

TikTok

Product Manager - Trust and Safety - San Jose

TikTok

San Jose, CA

·

On-site

·

Full-time

·

1mo ago

Compensation

$165,120 - $414,000

Benefits & Perks

Generous vacation

Parental leave

Competitive base salary and bonus

Stock options or RSUs

Parental Leave

Required Skills

Confluence

Figma

Jira

About the Team

We are the Search Safety team, responsible for ensuring the safety of both user queries and the results returned during search. We work closely with Policy, Data Science, Algorithm, and Operations teams to define safety standards, design and evaluate key metrics, and develop and implement enforcement strategies—all to deliver a safe and trustworthy search experience for our users.

Responsibilities

  • Your scope includes the safety of all Tik Tok Search Safety related features, including proactive search suggestions, reactive search suggestions, search results, etc;
  • You will help define a safety product roadmap, set metrics to measure effectiveness, and drive cross-functional efforts to achieve success;
  • You will analyze and identify risks and leverage in-app product solutions or back-end processes to effectively address risk and work with the engineering team to implement product solutions.

Minimum Qualifications

  • 3+ years of product management experience in Consumer-Facing mobile or web internet industries;
  • 3+ years of experience managing Product Managers;
  • Ability to identify, analyze and design product solutions; a proven track record of pushing ambitious product changes;
  • Strong cross-functional project management skills, good communication skills; a passion to unite people behind a common goal; ability to work across time zones and locations;
  • Fluency in both English and Mandarin required: The role involves frequent communication with global teams, clients and stakeholders in English-speaking regions as well as in Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners to understand cultural nuances, and navigate business transactions in key markets.

Preferred Qualifications

  • Relevant experience in Trust and Safety, integrity, minor safety, fraud detection, or other relevant experience;
  • Experience building social networking or video content applications, or other consumer internet applications;
  • Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;
  • Resilience and commitment to self-care to manage the emotional demands of the role.

Compensation

The base salary range for this position in the selected city is $165,120 - $414,000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Los Angeles County (Unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
  3. Exercising sound judgment.

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Senior/L5

Senior/L5 · AI Product Manager

1 reports

$390,013

total / year

Base

$300,010

Stock

-

Bonus

-

$390,013

$390,013

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures