Data Analyst

• Strategy, Insights, and Data Science (Graduate Program)

About Our Team

Tik Tok Shop's Governance and Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair, and seamless marketplace for users, sellers, and creators. Behind every transaction, we shape trust policies, engineer intelligent systems, and design secure, intuitive user journeys that protect the integrity of the platform and enhance the e-commerce experience for millions every day.

We're looking for passionate, curious individuals who care deeply about user experience and thrive on solving complex, high-stakes challenges. If you're eager to join a team where your ideas matter, your work drives real impact, and learning never stops, join us in building the future of e-commerce, one meaningful experience at a time.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at Tik Tok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Important Information

• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Tik Tok and its affiliates' jobs globally.
• Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
• Candidates who pass resume screening will be invited to participate in Tik Tok's technical online assessment.

What Makes Our Graduate Track Unique

Our graduate track is designed to develop cross-functional talent with deep expertise in governance and experience, while also cultivating broad, cross-domain understanding.

Within your first year, you'll rotate into carefully selected cross-functional teams, broadening your perspective, sharpening your problem-solving skills, and developing leadership skills to drive meaningful impact across the business. Each rotation's duration and pathway are thoughtfully designed to help you connect the dots across business areas, grow strategically, and build the versatility needed to thrive in a fast-evolving environment.

You'll get to:

• Go deep and go broad
• Develop cross-functional agility and understanding to adapt to evolving markets and accelerate your growth
• Solve real problems with global impact
• Contribute to projects that shape the experience for millions of users and sellers around the world
• Build what doesn't exist yet
• Shape new systems, processes, and policies in a fast-scaling business

About the Role

As a Data Analyst in the Strategy, Insights, and Data Science team, you'll go beyond building dashboards - you'll help shape how our global Governance and Experience (GNE) teams understand the business, set priorities, and take action. This role offers rare exposure to real business strategy and cross-functional problem solving. You'll work closely with senior stakeholders, apply data to guide decisions, and contribute to high-impact projects across governance, risk, and user experience. If you're looking to grow as a data-driven business thinker while sharpening your technical skills through real-world problems and learning from experienced analysts, this is the role for you.

Responsibilities

• Build and maintain performance frameworks and self-service tools to help global teams track impact and make informed decisions.
• Analyze internal operations and external signals (e.g. user feedback, market trends) to generate actionable insights and uncover strategic opportunities.
• Shape organizational strategy by framing data-backed recommendations that guide cross-functional priorities and long-term planning.
• Drive cross-team collaboration by working with product, ops, and engineering teams to solve complex problems and deliver scalable solutions.
• Enable data literacy by creating documentation, leading training sessions, and supporting business teams in applying data effectively.
• Support core infrastructure such as metrics governance, performance dashboards, and strategic budget tracking to ensure sustainable decision-making.

Minimum Qualifications

• Final year student (graduate in 2026) or recent graduates with less than 1 year of working experience, majoring in Business Analytics, Computer Science, Statistics, Mathematics, Economics or related fields with strong academic performance.
• Skilled in SQL and Python, familiar with common data statistics and analysis methods.
• Strong Analytical Skills
• Comfortable working with data to uncover insights and drive decisions.
• User-First Thinking
• Understand and anticipate users' needs to build better experiences.
• Drive and Adaptability
• Thrive in fast-paced environments and navigate change with agility.
• Curiosity and Creativity
• A knack for turning ideas into actionable strategies and a desire to explore innovative approaches.

Preferred Qualifications

• Experience working in a multicultural environment or with international stakeholders.
• Additional language skills, especially European or Chinese languages, are a plus.