We are seeking an experienced and highly detail-oriented Global Benefits Manager to lead the design, strategy, and execution of our global benefits programs. This role will manage benefits across a diverse and distributed workforce spanning the United States, India, the United Kingdom, Australia, Japan, and parts of Europe.

This is a high-impact role that combines strategic program design with hands-on operational excellence, requiring close collaboration with executive leadership (CFO, CHRO, CEO), external partners, and cross-functional internal teams.

What you'll do:

Global Benefits Strategy & Design

• Develop and execute a comprehensive global benefits strategy aligned with company goals, talent philosophy, and market competitiveness

• Continuously benchmark programs across regions (US, India, UK, EU, APAC) to ensure relevance and effectiveness

• Partner with executive leadership (CFO, CHRO, CEO) to shape long-term benefits vision and investment strategy

Benefits Operations & Administration

• Oversee end-to-end benefits administration, with a strong focus on the US, UK & India

• Provide governance and oversight for benefits programs

• Ensure compliance with all local regulations including FMLA, LOA policies, pension requirements, and statutory benefits

• Manage annual renewals, vendor negotiations, and cost optimization initiatives

Vendor & Stakeholder Management

• Serve as the primary liaison with brokers (including Sequoia), insurance carriers, and third-party administrators

• Partner closely with Payroll, HR Business Partners, Finance, and Legal teams to ensure seamless program execution

• Drive strong vendor performance management and service delivery standards

Program Management & Execution

• Lead design and administration of core benefits programs including:

Health, Life, AD&D

• Dental and Vision

• Retirement programs (401(k), pensions)

• Leave programs (FMLA, LOA, global equivalents)

• Own benefits lifecycle processes: enrolment, communications, audits, and reporting

Analytics, Communication & Enablement

• Leverage data and analytics to evaluate program effectiveness, cost trends, and employee engagement

• Create clear, compelling communication materials and executive presentations

• Enhance employee experience through simplified and transparent benefits education

Digital Transformation & AI Enablement

• Identify opportunities to automate and optimize benefits administration using digital tools and AI

• Design or implement AI-driven solutions/agents to streamline processes such as query handling, enrolment support, and reporting

• Drive operational efficiency and scalability across global benefits delivery

What you'll bring:

• 12–15 years of experience in global benefits, total rewards, or related HR domain

• Strong expertise in US benefits programs (health, life, 401(k), FMLA, LOA) and UK, India, and global benefits frameworks

• Proven experience managing both strategy and hands-on operations

• Demonstrated success working with brokers (e.g., Sequoia), insurers, and global vendors

• Strong understanding of compliance and regulatory requirements across multiple geographies

• Exceptional attention to detail and operational rigor

• Strong analytical and spreadsheet skills (advanced Google Sheets)

• Excellent communication and executive presentation skills

• Ability to operate effectively in a global, cross-cultural environment

• High ownership mindset with the ability to balance strategic thinking and execution

• Experience in high-growth technology or global organizations

• Exposure to benefits harmonization across regions

• Hands-on experience building or deploying AI/automation solutions in HR or benefits administration

Why This Role:

This role offers a unique opportunity to shape and scale global benefits at a fast-growing company, working directly with senior leadership while driving both strategy and execution. You will play a critical role in enhancing employee experience, optimizing costs, and building future-ready, technology-enabled benefits programs.

Mandatory and Required Skills for All Thought Spot Roles

Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:

• Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.

• Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.

• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.

• Write effective prompts to get the most accurate and creative results from AI tools.

Spotters are expected to exemplify these key traits and AI Mindset:

• Curiosity in exploring new AI tools

• Adaptability to quickly learn and implement new, emerging AI technologies

• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary

This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at Thought Spot.

AI Mindset for All Spotters

At Thought Spot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.

All Spotters are expected to experiment with Thought Spot’s AI tools (like Spotter and Spotter Viz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.

Hybrid Work at Thought Spot

This office-assigned role is available as a hybrid position, reporting to the office in US - Phoenix.
Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.

Thought Spot for All

At Thought Spot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

What Makes Thought Spot a Great Place to Work?

Thought Spot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, Thought Spot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

About Thought Spot

The world’s most innovative companies turn to Thought Spot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, Thought Spot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust Thought Spot to transform decision-making into a truly data-driven culture.

At Thought Spot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.