Engagement Strategy Specialist

The Engagement Strategy Specialist is a role which will drive the strategic execution of engagement programs that are known to positively impact candidate attraction, employee engagement and retention. The responsibilities of this role will focus on designing, implementing and evaluating sustainable programs that would support overall site objectives fostering an attractive and positive working environment, a sense of community, and promote the holistic wellbeing of our employees.

About the Role Site Engagement Strategy:

• Formulate sitewide employee engagement & retention strategy, processes, and interventions to improve the overall engagement level across the organization through partnerships with the leadership teams, business units and other relevant stakeholders

• Review, analyze and assess engagement program utilization, employee feedback, market trends, ensuring cost-effectiveness of programs to be rolled out

• Manage and allocate budget efficiently across engagement channels (digital, events, community, partnerships, etc.)

• Support leadership decision-making through accurate budget forecasts and financial insights

Employee Engagement Survey Administration and Action Planning:

• Manage the end to end implementation of the surveys per event rolled out

• Lead the action planning phase by collaborating with the leadership teams to define the sitewide action plans, and consolidate specific action plans

Stakeholder Management:

• Serve as a trusted advisor and confidential thought partner to site leadership in improving employee engagement

• Responsible for End to end execution of Employee Engagement activities working in collaboration with other key departments

Business Continuity Management

• Support the EHS & BCP in rolling out updated plans for OHS, BCP and other Site-related trainings, plans and implementations

• Collaborate with other support departments in implementing site-wide security policies and procedures, OHS standards and policies in compliance with all local rules and regulations

• To support the site management team for any administrative tasks and other ad hoc responsibilities that may be assigned in relation to providing overall site support

• Primarily coordinate with the onsite Local Incident Management Team in terms of providing support during disasters and other business-impacting events

About You

• Must be a college graduate and a bachelor's degree holder

• Minimum of 2 years experience as an Engagement Specialist/Leader (preferably in a BPO setting)

• Must have experience hosting events in a professional setting

• Experience with end-to-end execution of employee engagement activities working in collaboration with other key departments

• Experience with leading various social media related communications and engagement activities, promoting TR brand

What’s in it For You?

• Hybrid Work Model:

We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance:

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth:

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits:

We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture:

Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact:

Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:

 We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.