Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Mission Summary:

As a key member of the PSG IT Operations and Services team at our Brisbane site, you will help transform biopharmaceutical manufacturing. You will integrate advanced digital technologies to improve operational efficiency, maintain data accuracy, and support continuous improvement.

Location/Division Specific Information

This role is a full-time permanent position, based onsite at our Kent Street, Brisbane offices.

Key Responsibilities:

• Collaborate with cross-functional teams to implement and optimize digital solutions for manufacturing, quality, and compliance.
• Support project delivery across design, testing, deployment, and maintenance.
• Oversee digital automation systems and coordinate with vendors and integrators.
• Work with Manufacturing and Engineering teams to resolve system issues quickly.
• Recommend system and process improvements to strengthen security and performance
• Maintain compliance with cybersecurity, backup, and patching standards.
• Supported lifecycle planning and execution for system upgrades and replacements.
• Handle Service Now incidents and requests within SLA.
• Collaborate with global teams to advance digital transformation initiatives.
• Follow Global IT Policies and Procedures.
• Participate in the on-call rotation to support critical system needs.
• Provide frontline IT support by troubleshooting and resolving basic technical issues and user inquiries with accuracy and efficiency.

Continuous Improvement:

• Participate in PPI huddles and workshops.
• Promote and uphold the PPI culture within the IT Department.
• Recognize and follow up on chances to improve the IT Department.

IT Compliance & Quality Responsibilities:

• Support IT Compliance and Quality by generating, reviewing, approving, and controlling departmental documentation. This includes SOPs, system reports, user requirements, guidelines, and inventory of assets. Assist with internal and external quality audits.
• Ensure the implementation of and adherence to current GMP rules, Quality policies, procedures, and instructions for your area of responsibility.
• Contribute to and support periodic reviews such as audit trail reviews, access reviews, and other GxP-related reviews.

Minimum Requirements/Qualifications:

• Bachelor's degree in Computer Science or a related field.
• 3 years experience as an IT System Technician or junior Automation Engineer.
• Experience with Good Manufacturing Practice (GMP) and/or implementing, sustaining, and improving validated systems within regulated environments.
• Computer network training/certification such as CompTIA Network or Cisco CCNA is a plus.

Knowledge, Skills, Abilities:

• Manage workstations, servers, network devices, and industrial automation systems.
• Hands-on experience with SCADA systems operations.
• Proficient in virtual environment technologies such as VMware or HyperV.
• Preferred experience with GMP and/or deploying, maintaining, and developing validated systems in regulated environments.
• Ability to work in a team, make decisions, solve problems, communicate effectively, and prioritize tasks.
• Dynamic, hardworking, with excellent oral and written communication skills.
• Strong problem-solving skills for issue resolution.
• Handle tasks independently in a fast-paced environment.
• Intellectual curiosity to understand and answer questions, with the ability to collaborate with multiple business partners and bring innovative solutions.
• Strong problem-solving skills combined with thorough documentation abilities.

Benefits: Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance your work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

• Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000 colleagues, we share a common set of values
• Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.