
Leading company in the technology industry
EMEA Senior PPI Manager – Service & Continuous Improvement
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
DESCRIPTION:
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges , like protecting the environment, making sure our food is safe or helping find cures for cancer.
As an EMEA Senior Practical Process Improvement (PPI) Manager, you will play a key role in driving transformational change and continuous improvement across the region. Leading the deployment of the PPI Business System, you will partner closely with business leaders to strengthen lean management practices that enable profitable growth, enhance customer experience, and improve employee engagement.
A strong emphasis of this role is cross-functional collaboration, working closely with Field Service, Customer Care, Supply Chain, and other key service functions to identify and deliver high-impact improvements across the service value chain.
- You will be working with leaders and other PPI team to manage and maintain a pipeline of productivity-driven PPI projects, ensuring strong alignment to business priorities, clear ownership, and delivery of measurable financial and operational impact.
- In this role, you will support the deployment and adoption of key digital and innovation initiatives, including AI-driven solutions, and the new idea management system (EPPiC). You will help embed these capabilities into daily operations, ensuring practical application and measurable business impact.
- You will also play a critical role in developing and executing a roadmap to improve PPI maturity across EMEA, strengthening capabilities, engagement, and consistency in how continuous improvement is applied across regions and functions.
- Through data-driven insights and hands-on facilitation, you will lead strategic improvement initiatives, coach teams in structured problem-solving, and embed a culture of accountability and operational excellence.
- This role offers the opportunity to collaborate across multiple AIG divisions and work closely with the global PPI team, contributing to the sharing of best practices and alignment of continuous improvement efforts at scale.
REQUIREMENTS:
Education & Certifications
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in lean leadership implementing continuous improvement initiatives
- Preferred Fields of Study: Engineering, Science, Business, Operations or related field
- Six Sigma Black Belt and/or Lean certification preferred
- Project Management Professional (PMP) certification a plus
Continuous Improvement & Business Impact
- Demonstrated experience developing and deploying PPI/lean tools including:
– Strategy deployment and value stream mapping
– Tiered daily management systems and leader standard work
– Kaizen facilitation and problem-solving methodologies
– Standard work, error-proofing, and visual management - Strong financial and business acumen with ability to identify, quantify, and track improvement opportunities
- Experience managing and maintaining a pipeline of productivity-driven improvement projects, ensuring alignment to business priorities and measurable impact
- Experience developing improvement roadmaps and driving organisational maturity in continuous improvement / PPI frameworks
- Commitment to driving improvement and leading transformational change
Leadership, Collaboration & Change Management
- Proven ability to collaborate with Directors and senior leaders to identify, prioritise, and execute strategic initiatives across functions
- Excellent communication, presentation and influencing skills to engage all organisational levels
- Demonstrated success coaching and developing continuous improvement capabilities in others
- Experience leading change initiatives in a matrix organisation
- Ability to work effectively across functions without direct authority
Data, Tools & Experience
- Expertise in data analytics and performance metrics
- Proficiency in Microsoft Office suite required
- Strong project management skills and ability to manage multiple priorities
- Service/operations experience preferred
- Experience in regulated industry (e.g., life sciences, medical devices) preferred
- Ability to travel up to 30%
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About Thermo Fisher

Thermo Fisher
PublicThermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.
10,001+
Employees
Waltham
Headquarters
$200B
Valuation
Reviews
10 reviews
3.5
10 reviews
Work-life balance
2.8
Compensation
3.2
Culture
4.1
Career
2.9
Management
2.7
65%
Recommend to a friend
Pros
Great team culture and dynamics
Excellent benefits and health plans
Supportive management
Cons
Heavy workload and frequent overtime
Poor management and lack of direction
Limited advancement opportunities
Salary Ranges
2,095 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · CLIENT SERVICES PROJECT MANAGER III
1 reports
$79,685
total per year
Base
$79,685
Stock
-
Bonus
-
$79,685
$79,685
Interview experience
3 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Offer rate
33%
Experience
Positive 0%
Neutral 67%
Negative 33%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
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