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职位Thermo Fisher

Client Services Manager

Thermo Fisher

Client Services Manager

Thermo Fisher

Singapore, Singapore

·

On-site

·

Full-time

·

1w ago

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Guide a team of Project Managers and support staff while serving as a strategic partner to pharmaceutical and biotech clients in their clinical trials journey. Deliver excellence in project execution, client satisfaction, and team development as you oversee complex global clinical supply chain operations. Support our mission of enabling customers to make the world healthier, cleaner, and safer by ensuring patients receive appropriate therapies when needed.

In this role, you'll establish and maintain strategic relationships with key stakeholders, coordinate cross-functional collaboration, and implement continuous process improvements. Oversee portfolio management, resource allocation, and financial performance while supporting team members and cultivating a culture of excellence. Apply your expertise in clinical trial operations and GMP environment to deliver outstanding service and maintain the highest quality standards.

REQUIREMENTS:

  • Advanced degree 6+ years of experience, or bachelor's degree 8+ years of experience in pharmaceutical/clinical research project management
  • Preferred Fields of Study: business, operations management, supply chain, or science-related field
  • Project Management certification (PMP) preferred
  • 3+ years leadership experience managing teams
  • Expertise in clinical service management and complex clinical trial operations
  • Strong understanding of GMP environment and regulatory requirements
  • Advanced knowledge of clinical supply chain processes and systems
  • Proficiency in project management tools (MS Project, Smartsheet, Salesforce, GPMS, Track Wise)
  • Excellence in financial management, including budgeting and forecasting
  • Strong communication and presentation skills
  • Relationship building and stakeholder management abilities
  • Experience leading process improvement initiatives
  • Demonstrated ability to manage multiple high-priority projects simultaneously
  • Problem-solving and analytical skills with attention to detail
  • Travel up to 25% of time may be required
  • Fluency in English required; additional languages beneficial

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关于Thermo Fisher

Thermo Fisher

Thermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.

10,001+

员工数

Waltham

总部位置

$200B

企业估值

评价

3.0

10条评价

工作生活平衡

3.5

薪酬

3.8

企业文化

3.2

职业发展

3.5

管理层

2.1

45%

推荐给朋友

优点

Good benefits and compensation

Nice people to work with

Learning opportunities and skill development

缺点

Poor management and leadership issues

Disengaged or unsupportive management

Frequent reorganizations and chaos

薪资范围

2,092个数据点

Junior/L3

Mid/L4

Junior/L3 · Sales Representative

153份报告

$159,109

年薪总额

基本工资

$102,772

股票

-

奖金

$21,709

$106,742

$245,701

面试经验

8次面试

难度

3.0

/ 5

时长

14-28周

录用率

12%

体验

正面 12%

中性 63%

负面 25%

面试流程

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Panel Interview

5

Final Interview

6

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit

Industry Specific