Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

We are seeking a Technical Sales Specialist – Flow Cytometry to drive revenue growth across our instrument and consumables portfolio in Korea. This role focuses on accelerating instrument placements, increasing consumables pull-through, and expanding market share in key segments such as immunology, cell therapy, and translational research.

This role will act as both a technical and commercial expert, partnering with Account Managers to convert opportunities into revenue through advanced application support, including panel design, assay optimization, and data analysis.

Additionally, this role supports new product introductions, develops reference accounts, and delivers technical demonstrations and seminars to strengthen our integrated solutions value proposition.

This position is accountable for improving demo-to-close conversion, increasing consumables attachment, and contributing to AOP achievement.

Key Responsibilities

1.

Technical Sales & Revenue Growth:

• Drive flow cytometry instrument placements and contribute directly to AOP achievement through accelerated pipeline conversion.
• Increase consumables pull-through and attachment rates through effective technical engagement.
• Support competitive takeouts by delivering clear technical differentiation and value-based positioning.
• Influence customer purchasing decisions through advanced technical consultation and value-based solution positioning.

2.

Technical Engagement & Application Support:

• Lead customer-facing activities including product demonstrations, seminars, and technical workshops.
• Provide advanced application support including multicolor panel design, spectral unmixing, and assay optimization.
• Troubleshoot complex experimental workflows and support customers in achieving successful outcomes.

3.

Pipeline Development & Conversion:

• Partner closely with Account Managers to identify, develop, and convert pipeline opportunities.
• Support pre-sales and post-sales activities to improve demo-to-close conversion rates.
• Maintain and track pipeline activities in SFDC to ensure visibility and execution discipline.

4.

NPI & Market Expansion:

• Support successful introduction and adoption of new products (NPI).
• Establish early reference accounts and drive initial sales momentum.
• Identify and develop new opportunities in high-growth segments (e.g., immunology, cell therapy).

5.

Customer Relationship & Market Intelligence:

• Build and maintain strong relationships with key accounts and core laboratories.
• Gather and share customer feedback, market trends, and competitive insights.
• Provide input to product and commercial strategy based on field experience.

Qualifications:

Education & Experience

• Master’s degree in Life Sciences, Biology, Biochemistry, Bioengineering, Immunology, or a closely related scientific field.
• Minimum 2 years of experience in technical sales, field application support (FAS), or laboratory/industry roles related to flow cytometry or analytical instrumentation.
• Experience supporting multicolor or high-parameter flow cytometry systems, including spectral platforms, is highly valuable.
• Exposure to biotech, pharmaceutical, academic core facilities, or translational research environments is advantageous.

Technical Expertise

• Strong working knowledge of flow cytometry instrumentation and operational workflows.
• Hands-on experience in multicolor panel design, compensation, and data interpretation.
• Familiarity with spectral unmixing principles and high-parameter panel optimization.
• Experience with flow cytometry data analysis software (e.g., Flow Jo or equivalent).
• Understanding of cell sorting workflows and sterile sorting considerations is beneficial.
• Knowledge of antibody/reagent selection strategies and assay optimization for immunophenotyping or cell therapy applications.

Commercial & Business Skills

• Ability to translate technical differentiation into clear commercial value propositions.
• Demonstrated contribution to achieving sales targets, improving demo-to-close conversion, or increasing consumables attachment.
• Experience collaborating effectively with Account Managers to drive pipeline conversion.
• Strong understanding of competitive positioning and market dynamics within the flow cytometry landscape.

Communication & Customer Engagement

• Excellent presentation and consultation skills for delivering technical product demonstrations and customer training.
• Ability to engage scientific audiences across academia, biotech, and pharmaceutical sectors.
• Strong verbal and written communication skills in English; Korean proficiency required for customer-facing activities.

Systems & Organizational Skills

• Proficiency with CRM systems (Salesforce/SFDC preferred), Microsoft Office, and technical reporting tools.
• Ability to manage multiple accounts and projects simultaneously while maintaining strong attention to detail.
• Experience coordinating cross-functional collaboration within a matrix organization.

Personal Attributes

• Self-driven, results-oriented, and customer-focused mindset.
• Strong problem-solving and technical troubleshooting capabilities.
• Ability to work independently while contributing to team objectives.
• Commitment to continuous learning and staying current with scientific and industry developments.

Additional Considerations

• Willingness to travel 25–50% to customer sites, conferences, and internal meetings.
• Experience supporting new product introductions (NPI) and establishing reference accounts is an advantage.

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