Support Engineer – Manufacturing Applications

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Location

Hyderabad, India

About the Role

Join Thermo Fisher Scientific's Center of Excellence in Hyderabad and be part of a global team advancing digital manufacturing. This role ensures the stability, compliance, and continuous improvement of manufacturing IT applications that power pharmaceutical production.

Key Responsibilities

• Deliver Tier 1 and Tier 2 support for a diverse set of manufacturing IT applications to ensure reliable, compliant operations
• Lead root cause analysis, manage configuration changes, and drive application enhancements
• Collaborate with global IT, business, and vendor teams to resolve issues and implement improvements
• Support upgrades, patching, and validation activities aligned with GxP, FDA 21 CFR Part 11, and data-integrity principles
• Provide user training, onboarding, and detailed support documentation
• Maintain clear, compliant documentation for incidents, configuration changes, and validations
• Promote standard practices and foster a culture of continuous improvement

Qualifications

• Bachelor's degree in Information Technology, Engineering, or related field
• Demonstrated experience supporting manufacturing IT applications
• Knowledge of MES, SCADA, historian, or batch-management systems
• Familiarity with regulatory and GxP-validated environments
• Strong analytical, communication, and interpersonal skills

Why Join Us

At Thermo Fisher Scientific, your work helps enable discoveries that make the world healthier, cleaner, and safer. You'll work with cutting-edge technologies, collaborate with experts worldwide, and grow within a culture built on integrity, innovation, and curiosity. Ready to take the next step in your digital manufacturing journey? Apply today.

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

• As one team of 100,000+ colleagues, we share a common set of values
• Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

Equal Opportunity Employment

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Accessibility/Disability Accommodations

Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply Today

http://jobs.thermofisher.com