Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The Chemical Analysis Division (CAD) provides a diverse mix of analytical instruments and associated services to a broad range of end user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in challenging environments where customers put a premium on robustness, reliability and ease of use. They allow them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.

The Production Process & Analytics (PPA) business is a part of CAD. PPA has over 700 employees globally with historical revenues in excess of $200 million dollars.

Within our EMEA Production Process & Analytics Business Unit we are looking for an experienced and motivated Field Service Engineer, product line Gauging for Thickness and Basis Weight Measurement (Web link: www.thermofisher.com/gauging) and if required extending to other product lines and/or applications.

As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated analytical equipment. Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across a wide range of industrial facilities and sectors. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development.

Location: Northern Italy (Milan area), France (Lyon or Paris area), or Austria (southern region)

Your Requirements:

• Advanced Degree plus minimum of 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments
• Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
• Ongoing technical training and certifications required
• Demonstrated expertise with X-ray high voltage electronics, and complex electro-mechanical systems
• Strong diagnostic and problem-solving abilities for hardware and software issues
• Excellent interpersonal communication skills and proven ability to build positive customer relationships
• Professional working proficiency in English is required; additional language skills are considered an advantage, particularly German, Italian, and French.
• Ability to read and interpret technical documentation, schematics, and engineering drawings
• Proficiency with Windows operating systems, networking, and standard business software
• Valid driver's license and ability to travel domestic and international > 80%
• Physical ability to lift up to 22,6 Kg and work in industrial environments
• Experience mentoring and training others preferred
• Ability to work independently while maintaining strong team collaboration
• Availability to respond to urgent customer needs
• Must follow all safety protocols and be able to work in cleanroom environments when required

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits., employment with an innovative, forward-thinking organization, and outstanding career and development prospects.