Project Specialist, Commercial Charging

What to Expect
You will drive the post-contract customer journey for Supercharger and Semi Charging projects, helping manage projects from signed deal through engineering review, delivery, commissioning, and operations/service handoff.
You are fully accountable for delivering a seamless charging experience to current and future Supercharger customers through reliable, well-coordinated project execution. Success requires grit, urgency, and a high-energy, hands-on approach. You’ll be empowered to move fast, course-correct quickly, and deliver meaningful results. High growth potential opportunity.

What You’ll Do

• Support the post-contract customer journey for a large portfolio of concurrent Supercharger and Semi Charging projects in North America
• Manage customer accounts with real-time status, blockers, and next actions; proactively update leadership and keep partners aligned through site opening
• Serve as a cross-functional bridge among Business Development, Engineering, Sales Ops, and related teams. Coordinate handoffs, flag engineering drawing and permitting risks early, align delivery timing, and keep projects moving
• Design, deploy, and operate automated workflow systems to scale partner onboarding and customer communications

What You’ll Bring

• 2+ years of experience in project management, customer success, or sales operations, or equivalent experience managing complex, multi-stakeholder pipelines
• Strong time management skills with experience in contracts, real estate, utility planning, charging infrastructure, EV infrastructure policy, or local permitting preferred
• Highly organized; able to simultaneously manage 100+ projects in various phases without missing a beat
• Thinks from first principles, moves with urgency, owns outcomes, and thrives in high-accountability environments
• Intrinsically motivated and outspoken about what is needed to complete tasks and exceed goals