Events & Operations Manager, Culinary Program

What to Expect

The Events & Operations Manager serves as the primary point of contact for all catering and hospitality events across our Engineering HQ. This role is responsible for managing the entire event lifecycle from client communication and planning through execution and post-event coordination, while ensuring an exceptional hospitality experience. Working closely with culinary, operations, and client stakeholders, this role will oversee catering requests and operations support, manage all event correspondence, coordinate logistics with onsite teams, and ensure seamless execution. As the catering program continues to grow, this position offers the opportunity to build and lead a dedicated events team.

What You’ll Do

• Serve as the primary client contact for all catering requests, special events, chef demonstrations, pop-ups, and hospitality activations
• Manage event inquiries, proposals, confirmations, and client communications
• Coordinate event logistics with culinary, operations, and front-of-house teams to ensure flawless execution
• Partner with onsite leadership to deliver exceptional hospitality experiences that exceed client expectations
• Support day-to-day café operations as needed while maintaining operational excellence

What You’ll Bring

• 3+ years of experience in catering, hospitality, event management, corporate dining, hotel, restaurant, or conference services
• Experience managing high-volume catering operations and coordinating multiple events simultaneously
• Strong client relationship management and communication skills with a hospitality-first mindset
• Exceptional organizational skills with the ability to prioritize competing deadlines in a fast-paced environment
• Proficiency with Microsoft Office Suite and the ability to quickly learn new technology platforms
• Degree in Hospitality Management, Business, Event Management, Culinary Management, or equivalent experience; Serv Safe Certification or local Department of Health Certification preferred