The Role

This role for the Body & Paint (B&P) business is based in South Korea. As the technical lead for the Body & Paint Center, he/she will oversee technical matters related to body repair, paint, and mechanical/electrical work, establish standards and provide coaching, ensure high-quality repair workmanship, and continuously optimize and enhance the Tesla customer Body & Paint service experience.

Major Duties

• Collect and analyze repair quality data and customer feedback from IB & TAB and drive effective improvements and ongoing preventive measures.
• Lead to deliver the company’s required Body & Paint technical support, including but not limited to problem resolution and on-site coaching at site.
• Provide guidance to technical support specialists based on the status of technical R&D and developments.
• Strengthen the technical support team’s expertise, capability to resolve complex issues, and overall organizational development.
• Take a strategic approach to anticipate the resources, steps, and plans required to achieve business objectives, and adjust flexibly as needed.
• Coordinate with cross-functional teams related to Body & Paint technology, including equipment partners and paint suppliers.
• Other duties: complete additional tasks assigned by management based on business needs.

Job Requirements

• Bachelor’s degree or above.
• Prior experience in Body & Paint technical roles.
• Familiarity with professional Body & Paint technical knowledge.
• Strong ability to adapt quickly and respond flexibly to change.
• Excellent English proficiency in listening, speaking, reading, and writing.
• Ability to independently resolve complex problems.
• Willingness to travel for a certain proportion of time.