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Tesla
Tesla

Accelerating the world's transition to sustainable energy.

Service Supervisor

职能运营
级别Lead级
地点Watertown, Massachusetts, United States
方式现场办公
类型全职
发布今天
立即申请
What To Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

What You'll Do

  • Lead, coach, and develop a highly engaged team of technicians to achieve service output goals
  • Maintain appropriate shop records and inventories and manage smooth workflow in the service center
  • Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
  • Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
  • Monitor to ensure that all employees comply with safety regulations and the service center's safety program
  • Work with employees to manage schedules and resolve technical and personnel problems
  • Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements


  • What You'll Bring

  • Bachelor's Degree, or equivalent experience
  • Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Proficient with Microsoft Office Suite
  • Valid driver’s license required


  • Benefits
    Compensation and Benefits
    Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program


  • , Tesla

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    关于Tesla

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    员工数

    Ciudad De Panamá

    总部位置

    $800B

    企业估值

    评价

    10条评价

    3.8

    10条评价

    工作生活平衡

    2.3

    薪酬

    4.0

    企业文化

    3.2

    职业发展

    4.1

    管理层

    2.8

    65%

    推荐率

    优点

    Innovative projects and cutting-edge technology

    Great team and supportive colleagues

    Good compensation and benefits

    缺点

    Long hours and poor work-life balance

    High pressure and tight deadlines

    Management issues and high expectations

    薪资范围

    1,403个数据点

    Junior/L3

    Mid/L4

    Senior/L5

    Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

    2份报告

    $131,560

    年薪总额

    基本工资

    $114,400

    股票

    -

    奖金

    -

    $131,560

    $131,560

    面试评价

    4条评价

    难度

    3.5

    / 5

    时长

    14-28周

    体验

    正面 0%

    中性 75%

    负面 25%

    面试流程

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    常见问题

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts