职位 Tesla

Tesla

Accelerating the world's transition to sustainable energy.

Application Support Analyst

职能运营

级别中级

地点Pune, Maharashtra, India

方式现场办公

类型全职

发布今天

立即申请

必备技能

Python

SQL

Excel

Position Description

We are looking for a highly motivated Application Support Analyst to join Tesla's Application Support team. The ideal candidate will have a good balance of building relationships with business users, solving technical problems and knowledge of enterprise level systems.

Responsibilities

Understand and own the end-to-end integration of Tesla's Software Application systems

Work directly with software developers and business users to understand issues and provide solutions in real-time

Work through tickets received from business users of globally distributed locations

Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, and document troubleshooting guides

Setup automation and monitoring process to optimize utilization of Software Application systems

Work as an incident commander of production critical calls that require coordination between cross-functional teams

Requirements

Degree in an engineering field or equivalent experience and evidence of exceptional ability

+2 years of support engineering experience working in a globally distributed enterprise level systems

+2 years of working knowledge of SQL and relational database management system

+1 years of experience with Python, Go or other software development language

+1 years of experience with monitoring tools like Prometheus, Grafana, Splunk

+1 years of experience with Incident management and Defect management ticketing tools

Must be able to understand integrated systems, API concepts and their dependencies

Excellent interpersonal skills, energetic and a self-starter

Strong organizational skills, demonstrated ability to manage multiple tasks simultaneously, and ability to meet deadlines and commitments

Individual must be well versed in all Microsoft Applications (Excel, Word, PowerPoint)

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关于Tesla

Tesla

Public

A financial leasing taxi company that provides vehicles to customers

140,000+

员工数

Ciudad De Panamá

总部位置

$800B

企业估值

评价

10条评价

3.8

10条评价

工作生活平衡

2.3

薪酬

4.0

企业文化

3.2

职业发展

4.1

管理层

2.8

65%

推荐率

优点

Innovative projects and cutting-edge technology

Great team and supportive colleagues

Good compensation and benefits

缺点

Long hours and poor work-life balance

High pressure and tight deadlines

Management issues and high expectations

薪资范围

1,403个数据点

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

2份报告

$131,560

年薪总额

基本工资

$114,400

股票

奖金

$131,560

面试评价

4条评价

难度

3.5

/ 5

时长

14-28周

体验

正面 0%

中性 75%

负面 25%

面试流程

Application Review

Recruiter Screen

Technical Phone Screen

Take-home Assignment

Panel Interview

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Machine Learning Concepts