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Tesla
Tesla

Accelerating the world's transition to sustainable energy.

Application Support Analyst

직무오퍼레이션
경력미들급
위치Pune, Maharashtra, India
근무오피스 출근
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필수 스킬

Python

SQL

Go

Excel

Position Description

  • We are looking for a highly motivated Application Support Analyst to join Tesla's Application Support team. The ideal candidate will have a good balance of building relationships with business users, solving technical problems and knowledge of enterprise level systems.


  • Responsibilities

  • Understand and own the end-to-end integration of Tesla's Software Application systems
  • Work directly with software developers and business users to understand issues and provide solutions in real-time
  • Work through tickets received from business users of globally distributed locations
  • Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, and document troubleshooting guides
  • Setup automation and monitoring process to optimize utilization of Software Application systems
  • Work as an incident commander of production critical calls that require coordination between cross-functional teams


  • Requirements

  • Degree in an engineering field or equivalent experience and evidence of exceptional ability
  • +2 years of support engineering experience working in a globally distributed enterprise level systems
  • +2 years of working knowledge of SQL and relational database management system
  • +1 years of experience with Python, Go or other software development language
  • +1 years of experience with monitoring tools like Prometheus, Grafana, Splunk
  • +1 years of experience with Incident management and Defect management ticketing tools
  • Must be able to understand integrated systems, API concepts and their dependencies
  • Excellent interpersonal skills, energetic and a self-starter
  • Strong organizational skills, demonstrated ability to manage multiple tasks simultaneously, and ability to meet deadlines and commitments
  • Individual must be well versed in all Microsoft Applications (Excel, Word, PowerPoint)
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    Tesla 소개

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    직원 수

    Ciudad De Panamá

    본사 위치

    $800B

    기업 가치

    리뷰

    10개 리뷰

    3.8

    10개 리뷰

    워라밸

    2.3

    보상

    4.0

    문화

    3.2

    커리어

    4.1

    경영진

    2.8

    65%

    지인 추천률

    장점

    Innovative projects and cutting-edge technology

    Great team and supportive colleagues

    Good compensation and benefits

    단점

    Long hours and poor work-life balance

    High pressure and tight deadlines

    Management issues and high expectations

    연봉 정보

    1,403개 데이터

    Junior/L3

    Mid/L4

    Senior/L5

    Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

    2개 리포트

    $131,560

    총 연봉

    기본급

    $114,400

    주식

    -

    보너스

    -

    $131,560

    $131,560

    면접 후기

    후기 4개

    난이도

    3.5

    / 5

    소요 기간

    14-28주

    경험

    긍정 0%

    보통 75%

    부정 25%

    면접 과정

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    자주 나오는 질문

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts