トレンド企業

Tesla
Tesla

Accelerating the world's transition to sustainable energy.

Application Support Analyst

職種オペレーション
経験ミドル級
勤務地Pune, Maharashtra, India
勤務オンサイト
雇用正社員
掲載今日
応募する

必須スキル

Python

SQL

Go

Excel

Position Description

  • We are looking for a highly motivated Application Support Analyst to join Tesla's Application Support team. The ideal candidate will have a good balance of building relationships with business users, solving technical problems and knowledge of enterprise level systems.


  • Responsibilities

  • Understand and own the end-to-end integration of Tesla's Software Application systems
  • Work directly with software developers and business users to understand issues and provide solutions in real-time
  • Work through tickets received from business users of globally distributed locations
  • Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, and document troubleshooting guides
  • Setup automation and monitoring process to optimize utilization of Software Application systems
  • Work as an incident commander of production critical calls that require coordination between cross-functional teams


  • Requirements

  • Degree in an engineering field or equivalent experience and evidence of exceptional ability
  • +2 years of support engineering experience working in a globally distributed enterprise level systems
  • +2 years of working knowledge of SQL and relational database management system
  • +1 years of experience with Python, Go or other software development language
  • +1 years of experience with monitoring tools like Prometheus, Grafana, Splunk
  • +1 years of experience with Incident management and Defect management ticketing tools
  • Must be able to understand integrated systems, API concepts and their dependencies
  • Excellent interpersonal skills, energetic and a self-starter
  • Strong organizational skills, demonstrated ability to manage multiple tasks simultaneously, and ability to meet deadlines and commitments
  • Individual must be well versed in all Microsoft Applications (Excel, Word, PowerPoint)
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    Teslaについて

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    従業員数

    Ciudad De Panamá

    本社所在地

    $800B

    企業価値

    レビュー

    10件のレビュー

    3.8

    10件のレビュー

    ワークライフバランス

    2.3

    報酬

    4.0

    企業文化

    3.2

    キャリア

    4.1

    経営陣

    2.8

    65%

    知人への推奨率

    良い点

    Innovative projects and cutting-edge technology

    Great team and supportive colleagues

    Good compensation and benefits

    改善点

    Long hours and poor work-life balance

    High pressure and tight deadlines

    Management issues and high expectations

    給与レンジ

    1,403件のデータ

    Junior/L3

    Mid/L4

    Senior/L5

    Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

    2件のレポート

    $131,560

    年収総額

    基本給

    $114,400

    ストック

    -

    ボーナス

    -

    $131,560

    $131,560

    面接レビュー

    レビュー4件

    難易度

    3.5

    / 5

    期間

    14-28週間

    体験

    ポジティブ 0%

    普通 75%

    ネガティブ 25%

    面接プロセス

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    よくある質問

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts