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Tesla
Tesla

Accelerating the world's transition to sustainable energy.

Associate Retail Store Manager, Canberra

직무영업
경력리드급
위치Canberra, Australian Capital Territory, Australia
근무오피스 출근
고용정규직
게시오늘
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What To Expect
Our Store Managers are seasoned retail sales professionals and naturally charismatic leaders. In this role, you will be responsible for the overall management of Tesla Canberra's retail team; leading the recruitment, training and development helping Tesla accelerate the world’s transition to sustainable transportation. This is an impactful role within the Tesla sales team.

You will be challenged to support your team through training, coaching, motivating and analysing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla’s brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve targets, drive optimal team performance, and maintain store operations.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

What You'll Do
Business Health
  • Coach and motivate sales team to meet assigned sales, delivery, and productivity goals through customer EV education and product knowledge, delivering excellent service and merchandise presentation and promotion
  • Demonstrate sales leadership by role playing and having an active presence in customer facing locations
  • Train and develop team on sales and delivery processes
  • Analyse data to determine optimal business strategies
  • Set individual goals for your team, ensuring goals are aligned with store goals
  • Ensure team is fluent in all aspects of product knowledge
  • Partner with Marketing to identify local marketing and event opportunities to drive sales
  • Drive for Excellence in all areas of business focused on reaching P&L expectations for respective location


  • Customer Experience
  • Responsible for ensuring all employees provide best in class experience in every interaction
  • Manage escalations quickly and effectively
  • Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Tesla’s mission


  • Employee Engagement
  • Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner
  • Support, implement and provide follow-up for all training
  • Continually evaluate the performance of each employee and provide constant feedback to drive results
  • Identify high potential talent and effectively succession plan for needs of the business
  • Ensure all employees adhere to Tesla policies and procedures
  • Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively


  • Brand Standards
  • Ensure facility maintenance and showroom presentation adhere to the brand standard
  • Control store expenses continually striving to reduce costs
  • Ensure all employees align with Tesla’s Dress Code and Grooming Guidelines


  • What You'll Bring

  • Bachelor’s degree or evidence of exceptional ability
  • 5+ years of applicable experience with proven track record to meet or exceed goals
  • Self-starting entrepreneur with exceptional management and coaching skills
  • Ability to prioritize multiple projects and adhere to business-critical deadlines
  • Excellent written and verbal communication skills
  • Dedicated and ethical approach to sales and sales operations
  • Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work
  • Ability to work evenings and weekends in a retail environment
  • Valid driver’s license in the country in which you are applying, 2 year minimum driving record required with a clean driving history


  • , Tesla

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    Tesla 소개

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    직원 수

    Ciudad De Panamá

    본사 위치

    $800B

    기업 가치

    리뷰

    10개 리뷰

    3.8

    10개 리뷰

    워라밸

    2.3

    보상

    4.0

    문화

    3.2

    커리어

    4.1

    경영진

    2.8

    65%

    지인 추천률

    장점

    Innovative projects and cutting-edge technology

    Great team and supportive colleagues

    Good compensation and benefits

    단점

    Long hours and poor work-life balance

    High pressure and tight deadlines

    Management issues and high expectations

    연봉 정보

    1,403개 데이터

    Mid/L4

    Mid/L4 · Advisor

    307개 리포트

    $114,472

    총 연봉

    기본급

    $83,039

    주식

    $19,666

    보너스

    $11,766

    $66,393

    $209,483

    면접 후기

    후기 4개

    난이도

    3.5

    / 5

    소요 기간

    14-28주

    경험

    긍정 0%

    보통 75%

    부정 25%

    면접 과정

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    자주 나오는 질문

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts