What To Expect
As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision. You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

What You'll Do

Be a product expert on Tesla vehicles and technologies and stay up to date with the latest developments and trends

Understand the needs and preferences of each customer and provide a personalized solution that meets their requirements

Provide detailed and transparent information about the benefits of owning a Tesla vehicle including charging and maintenance costs, environmental impact, and driving experience

Guide customers through the sales process, including financing options, trade-ins, and delivery timelines

Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise

Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them

Meet or exceed sales targets and performance metrics

Work collaboratively with other members of the Tesla team to ensure a seamless customer experience

General duties

Operate with a flexible mindset to support sales and delivery needs across the team

Ensure that customer details and all actions are accurately tracked and updated in our internal systems

Execute on and share best practices with and across your Tesla location

Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs

In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done

Manage any additional duties to support wider business requirements

Maintain car readiness through cleaning test drive to keep Tesla brand at excellence level

Maintain a store at Tesla standards related to cleanliness

Use client management tool existing

Event creation and participation to create leads

Follow up of customers to ensure a sale is realized

What You'll Bring

Passion for Tesla's mission and products, and a desire to share this with others

Excellent communication skills and the ability to build rapport with customers

The ability to explain complex topics to customers in simple terms

Focus on educating and understanding customers' needs

Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines

Strong attention to detail and organizational skills

Ability to work independently and as part of a team

Driving license

, Tesla