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Service Supervisor

Tesla

Service Supervisor

Tesla

Vienna, Virginia

·

On-site

·

Full-time

·

Today

What To Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

What You'll Do

  • Lead, coach, and develop a highly engaged team of technicians to achieve service output goals
  • Maintain appropriate shop records and inventories and manage smooth workflow in the service center
  • Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
  • Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
  • Monitor to ensure that all employees comply with safety regulations and the service center's safety program
  • Work with employees to manage schedules and resolve technical and personnel problems
  • Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements


    • What You'll Bring

  • Bachelor's Degree, or equivalent experience
  • Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Proficient with Microsoft Office Suite
  • Valid driver’s license required


    • Benefits
    Compensation and Benefits
    Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program


    • , Tesla

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    About Tesla

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    Employees

    Ciudad De Panamá

    Headquarters

    $800B

    Valuation

    Reviews

    3.8

    10 reviews

    Work-life balance

    2.2

    Compensation

    3.8

    Culture

    3.5

    Career

    4.1

    Management

    2.8

    65%

    Recommend to a friend

    Pros

    Innovative projects and cutting-edge technology

    Great team and supportive colleagues

    Opportunities for growth and learning

    Cons

    Long hours and poor work-life balance

    High pressure and tight deadlines

    Management issues and high expectations

    Salary Ranges

    1,398 data points

    Junior/L3

    Mid/L4

    Senior/L5

    Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

    2 reports

    $131,560

    total per year

    Base

    $114,400

    Stock

    -

    Bonus

    -

    $131,560

    $131,560

    Interview experience

    4 interviews

    Difficulty

    3.5

    / 5

    Duration

    14-28 weeks

    Experience

    Positive 0%

    Neutral 75%

    Negative 25%

    Interview process

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    Common questions

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts

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