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Bilingual Technical Support (Portuguese/English) - Future Openings (São Paulo Brazil)

Tenable

Bilingual Technical Support (Portuguese/English) - Future Openings (São Paulo Brazil)

Tenable

Brazil - Office - Sao Paolo

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

Team events and activities

Flexible work arrangements

Equity

Healthcare

Flexible Hours

Required Skills

Python

PostgreSQL

JavaScript

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #One Tenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

The Technical Support function at Tenable is critical to our success as a company. Tech Support Engineers (TSEs) and other customer facing team members insure that our clients get the most from our products. They build up real-world troubleshooting skills and customer service savvy that enables them to move into more senior roles in Professional Services, Sales, Research or Engineering.

For Technical Support roles we generally look for individuals who have prior support or systems administration experience. However, it's more important to have a baseline of knowledge in Networking, along with the ability to configure and support complex software in Windows and Linux environments.

We currently have needs for TSEs with English and Portuguese fluency (read/write/speak) based in São Paulo Brazil.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com* for further assistance.*

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.

For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.

Contact & Location

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About Tenable

Tenable

Tenable

Public

Tenable Holdings, Inc. is a cybersecurity company based in Columbia, Maryland. Its vulnerability scanner software Nessus, developed in 1998, is one of the most widely deployed vulnerability assessment solutions in the cybersecurity industry.

1,001-5,000

Employees

Columbia

Headquarters

Reviews

4.1

39 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

4.4

Career

4.2

Management

3.8

82%

Recommend to a Friend

Pros

Flexible remote work options and good work-life balance

Strong engineering culture with focus on code quality

Opportunities for continuous learning and growth

Cons

Fast-paced environment with tight deadlines

Work-life balance can be challenging during product launches

Some legacy systems that need modernization

Salary Ranges

266 data points

Mid/L4

Mid/L4 · Customer Success Manager

25 reports

$133,208

total / year

Base

$86,152

Stock

$12,762

Bonus

$12,390

$85,397

$213,851

Interview Experience

51 interviews

Difficulty

3.6

/ 5

Duration

14-28 weeks

Offer Rate

37%

Experience

Positive 65%

Neutral 17%

Negative 18%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company