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Customer Service
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Please Note: You must live in Arizona or New Mexico.
Responsibilities:
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Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
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Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
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Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURist
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Collaborate with Clinical Account Executives on upsell opportunities for various products
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Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
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Identify and develop partnering opportunities between prospective oncology clients and Tempus.
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Promote and drive compliance with new web-based molecular information tools for all clients.
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Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
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Monitor performance of sales to ensure objectives are met
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Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
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Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.
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Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
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Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
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Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
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Coordinating Medical Affairs report review with physicians after clinical orders
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Order Kit and literature replenishment at accounts
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Identifying and attending approved local conferences
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Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
Preferred Skills:
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Demonstrate the capacity to quickly learn relevant genomic and oncology information
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Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
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Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
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Excellent customer service skills and ability to connect with healthcare professionals
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Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
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Strong administrative skills and sophistication to manage business in complex environments
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Demonstrate Tempus’ Values by acting with integrity, respect and trust
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Travel throughout the territory as needed
Education & Experience:
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B.S. in biology, life science, business or marketing
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1+ years of applicable experience industry
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Bonus:
Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations
- OR general clinical experience
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tempusについて
Tempus
PublicTempus AI, Inc. is an American health technology company founded in 2015 by Eric Lefkofsky in Chicago, Illinois. It was established by Lefkofsky soon after his wife was diagnosed with breast cancer.
501-1,000
従業員数
Chicago
本社所在地
$8.1B
企業価値
レビュー
4.0
10件のレビュー
ワークライフバランス
3.8
報酬
2.7
企業文化
3.9
キャリア
3.5
経営陣
3.6
72%
友人に勧める
良い点
Supportive management and approachable leadership
Great team culture and collaborative environment
Good benefits and health insurance
改善点
Compensation and pay not competitive
Heavy workload and high stress during peak times
Limited career advancement opportunities
給与レンジ
34件のデータ
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Data Analyst
0件のレポート
$85,000
年収総額
基本給
-
ストック
-
ボーナス
-
$72,250
$97,750
面接体験
53件の面接
難易度
3.5
/ 5
期間
14-28週間
内定率
39%
体験
ポジティブ 64%
普通 26%
ネガティブ 10%
面接プロセス
1
Phone Screen
2
Technical Interview
3
System Design
4
Behavioral
5
Team Fit
よくある質問
Tell me about a challenging project
System design question
Coding problem
Why this company
ニュース&話題
Tempus AI Stock Faces a New Test as USC Deal Opens a 1.5 Million-Visit Door - TechStock²
TechStock²
News
·
1d ago
Tempus AI (TEM) Stock Slides Even As USC Inks Major AI Health Deal - MEXC
MEXC
News
·
1d ago
Is It Time To Reassess Tempus AI (TEM) After Recent Share Price Volatility? - Yahoo Finance
Yahoo Finance
News
·
1d ago
Tempus AI Stock Falls After USC Deal, Putting Its Cancer Data Push To The Test - TechStock²
TechStock²
News
·
2d ago