Sales Manager

Job Description Role Title: Senior Sales Manager Function: Sales & Account Management Education / Government / University Segment Location: Hyderabad / Bangalore / Chennai/Mumbai Exp Range : 10-18 Yrs Role The Senior Sales Professional KAG is responsible for end-to-end ownership of assigned Education, Government, and University Key Accounts. The role is focused on retaining and driving revenue growth from existing accounts throughstructured farming, upsell, and cross-sell initiatives, while ensuring strong billing discipline, collections management, andlong-term customer relationships.Key Responsibilities1. Revenue Ownership & Target Achievement (Existing Accounts) - Own and achieve annual and quarterly revenuetargets for assigned Education / Govt / University KAG accounts. Drive Q-o-Q & YoY growth through expansion ofexisting contracts, renewals, and additional solution adoption.1. Farming, Upsell & Cross-sell

• Develop account farming plans for KAG, identify new opportunities across productlines, expand wallet share with value-added solutions, and turn delivery into recurring revenue.2.

Consultative Sales & Solution Positioning:

• Engage Vice Chancellors, Regist rars, Controllers of Examination,Secretaries, and Govt officials through value-led conversations. Lead RFP / RFI responses and negotiatecommercials in compliance with internal guidelines. Collaborate with Pre-Sales, Delivery, and Product teams tobuild solution-led proposals.3.

Billing & Collections Accountability:

• Ensure timely billing within 3 working days of milestone or project executioncompletion. Track outstanding receivables for assigned KAG accounts. Actively follow up with customers to ensurecollections are realized within 30 days or contractual payment terms.4.

Customer Relationship & Governance:

• Act as the single point of accountability for customer satisfaction andrelationship health. Proactively manage escalations in collaboration with delivery and leadership teams.5. Internal Collaboration & Compliance Align sales with delivery capabilities, participate in revenue and pipelinereviews, and ensure all contractual and regulatory requirements are met.KPIs / Success Metrics1. Maintain Revenue achievement from existing assigned KAG accounts2. Revenue Grow in the assigned account/s, Upsell / cross-sell value realized through farming3. Billing timeliness (within 3 days of execution)4. Collections cycle adherence (within 30 days / contract terms)5. Pipeline conversion ratio6. Customer satisfaction and retention Qualifications & Experience1. Bachelor's degree mandatory; MBA preferred.2. 10-18+ years of experience in enterprise orinstitutional sales.3. Strong exposure to Education / Government /University ecosystem.4. Proven success in account farming.5. Experience handling tender-based andrelationship-led sales.Core Competencies1. Strategic Account Management2. Farming & Revenue Expansion3. Government & Institutional Sales Expertise4. Financial Acumen (Billing & Collections)5. Stakeholder & CXO Management6. Negotiation & Governance Disciplin Desired Candidate Profile
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