Tata Consultancy Services
Tata Consultancy Services

Team Lead/Delivery Manager - TA

RoleRecruiting
LevelLead
LocationChennai, India
WorkOn-site
TypeRegular
Posted2 months ago
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About the role

Job Description Job Title: Delivery Manager
Key Responsibilities1.

Recruitment Operations & Strategy:

  • Drive end-to-end recruitment delivery, ensuring the timely fulfillment of client or project requirements.

  • Define and execute talent acquisition strategies aligned with business goals.

  • Manage the recruitment lifecycle-from sourcing and screening to offer negotiation and onboarding. 2. Team Leadership & Mentorship

  • Lead, motivate, and mentor a team of recruiters and talent acquisition specialists.

  • Conduct performance evaluations, set hiring targets, and identify training needs toupskill the team.

  • Ensure a high-performance culture focused on continuous improvement and operational efficiency.

  • 3. Client & Stakeholder Management

  • Partner with key stakeholders to understand workforce requirements and establish clear delivery governance.

  • Maintain strong relationships with hiring managers and clients to ensure high satisfaction, retention, and repeat business.

  • Manage escalations, expectations, and changes in project scope or hiring volumes.

  • 4. Metrics & Reporting

  • Track and report on critical recruitment KPIs (e.g., Time-to-Hire, Cost-per-Hire, and Quality of Hire).

  • Use data-driven insights to forecast hiring needs and implement process improvements
    Required Qualifications & Skills

  • Experience:

  • Typically 5+ years of experience in recruitment or staffing operations, with a proven track record of managing a team.

  • Industry Knowledge:

  • Deep understanding of the specific industry they are recruiting for (e.g., IT, Engineering, Healthcare, or Volume Staffing).

  • Leadership Skills:

  • Strong aptitude for team motivation, conflict resolution, and performance management.

  • Communication:

Excellent verbal and written communication skills to interact effectively with candidates and clients

Desired Candidate Profile
Qualifications :

BACHELOR OF COMMERCE:

About Tata Consultancy Services

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