Team Lead/Delivery Manager - TA
About the role
Job Description Job Title: Delivery Manager
Key Responsibilities1.
Recruitment Operations & Strategy:
-
Drive end-to-end recruitment delivery, ensuring the timely fulfillment of client or project requirements.
-
Define and execute talent acquisition strategies aligned with business goals.
-
Manage the recruitment lifecycle-from sourcing and screening to offer negotiation and onboarding. 2. Team Leadership & Mentorship
-
Lead, motivate, and mentor a team of recruiters and talent acquisition specialists.
-
Conduct performance evaluations, set hiring targets, and identify training needs toupskill the team.
-
Ensure a high-performance culture focused on continuous improvement and operational efficiency.
-
3. Client & Stakeholder Management
-
Partner with key stakeholders to understand workforce requirements and establish clear delivery governance.
-
Maintain strong relationships with hiring managers and clients to ensure high satisfaction, retention, and repeat business.
-
Manage escalations, expectations, and changes in project scope or hiring volumes.
-
4. Metrics & Reporting
-
Track and report on critical recruitment KPIs (e.g., Time-to-Hire, Cost-per-Hire, and Quality of Hire).
-
Use data-driven insights to forecast hiring needs and implement process improvements
Required Qualifications & Skills -
Experience:
-
Typically 5+ years of experience in recruitment or staffing operations, with a proven track record of managing a team.
-
Industry Knowledge:
-
Deep understanding of the specific industry they are recruiting for (e.g., IT, Engineering, Healthcare, or Volume Staffing).
-
Leadership Skills:
-
Strong aptitude for team motivation, conflict resolution, and performance management.
-
Communication:
Excellent verbal and written communication skills to interact effectively with candidates and clients
Desired Candidate Profile
Qualifications :
BACHELOR OF COMMERCE:
About Tata Consultancy Services
Chennai
Headquarters