Tata Consultancy Services
Tata Consultancy Services

Senior AIOpsML Engineer

RoleMachine Learning
LevelSenior
LocationWoodland Hills, United States
WorkOn-site
TypeRegular
Posted2 months ago
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About the role

Job Description

Senior AIOpsML Engineer:

Must Have Technical/Functional Skills:

This position involves building and scaling a best-in-class AIOps function designed to transform raw observability signals into automated intelligence. As a Senior AIOps ML Engineer, the successful candidate will own the platform's intelligence layer-architecting and operating the Lakehouse, engineering six purpose-built data marts, and training machine learning models to power anomaly detection, root-cause analysis, forecasting, and auto-remediation.

Operating at the intersection of data engineering, machine learning, and observability, this role requires translating high-cardinality telemetry from the Open Telemetry (OTel) pipeline into structured, query-optimized mart schemas, and developing the models that make those datasets actionable.

Roles & Responsibilities:

Data Mart Ownership & Architecture:

Responsibility includes designing, building, and maintaining six domain-specific data marts on top of a central Lakehouse (Delta Lake / Apache Iceberg). Each mart serves as a curated, schema-versioned, and query-optimized layer consumed by ML models, dashboards, and on-call runbooks.

Mart

Key Signals

Primary ML Use-Cases:

APM

Latency histograms, error rates, trace spans, SLO burn

Anomaly detection, SLO forecasting, auto-triage

Infrastructure

CPU, memory, disk, network, host & container metrics

Capacity forecasting, saturation prediction, drift detection

Security

Auth events, threat signals, access logs, CVE feeds

Threat classification, anomalous-access detection, UEBA

Log

Structured & unstructured logs, error fingerprints

Log clustering, error pattern extraction, NLP classification

User Experience:

RUM, Core Web Vitals, session replays, journey events

Frustration scoring, conversion prediction, UX regression

Business KPI

Revenue, conversions, order volume, product metrics

KPI correlation, incident business-impact quantification

Core Responsibilities:

Lakehouse Architecture & Data Engineering:

  • Schema Design: Design and evolve the Lakehouse schema (Delta Lake / Apache Iceberg) for multi-domain observability data at petabyte scale.

  • Pipeline Engineering: Build and maintain robust ingestion pipelines from the OTel Collector through Kafka to the Lakehouse, ensuring exactly-once semantics and strict schema enforcement.

  • Data Transformation: Implement dbt transformation models to generate mart-ready, denormalized fact and dimension tables for each of the six domains.

  • Data Quality Governance: Define and enforce data quality contracts, establishing SLAs for data freshness, completeness, and cardinality budgets per mart.

  • Performance Optimization: Optimize query performance utilizing partitioning strategies, Z-ordering, bloom filters, and materialized views tailored for time-series patterns.

ML Model Development & AIOps:

  • AIOps Modeling: Design, train, and deploy machine learning models for streaming multivariate anomaly detection, root-cause analysis, and incident forecasting across all six mart domains.

  • Streaming Inference: Build low-latency streaming inference pipelines (Flink / Spark Streaming) for real-time anomaly scoring on APM, infrastructure, and security signals.

  • Log Intelligence: Develop sop histicated log intelligence models-including clustering (DRAIN3 / LogBERT), NLP classification, and error deduplication-over the Log mart.

  • Behavioral Analytics: Implement unsupervised and semi-supervised methods for User Experience frustration detection and KPI correlation analysis.

  • Feature Store Management: Own the ML feature store, managing feature engineering, versioning, backfill pipelines, and point-in-time correct joins for training datasets.

  • Model Lifecycle MLOps: Instrument model performance tracking, including drift detection, accuracy monitoring, and automated retraining triggers.

AIOps Platform & Productionization:

  • Workflow Orchestration: Design and operate the end-to-end AIOps workflow, spanning signal ingestion, feature computation, model inference, alert routing, and auto-remediation hooks.

  • Model Serving Infrastructure: Build high-performance model serving infrastructure-supporting real-time REST/gRPC endpoints and async batch scoring-with strict p99 latency SLOs.

  • Incident Tool Integration: Integrate AIOps insights with incident management platforms (Pager Duty, Opsgenie) and internal runbooks to deliver enriched, noise-reduced alerting.

  • Business Impact Quantification: Define and publish metrics from the Business KPI mart to quantify the blast radius, revenue loss, and affected user counts for each incident.

Security & Compliance Observability:

  • Security Mart Collaboration: Partner with the Security team to build the Security mart schema, including threat feed ingestion, UEBA baselines, and CVE correlation pipelines.

  • Threat Detection: Train anomalous-access and lateral-movement detection models, tuning precision/recall thresholds in collaboration with the SOC team.

  • Compliance & Governance: Ensure all data handling across the marts adheres strictly to data residency requirements, PII masking standards, and audit-log protocols.

Collaboration & Engineering Standards:

  • Schema Contracts: Define telemetry schema contracts with the OTel Instrumentation team to guarantee high upstream signal quality for downstream ML models.

  • Organizational Standards: Author ML platform RFCs and contribute actively to observability data model standards across the broader engineering organization.

  • Mentorship & Reviews: Mentor junior ML and data engineers, and conduct rigorous design reviews for new mart schemas and model architectures.

Salary Range- $120,000-$130,000 a year

About Tata Consultancy Services

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