GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Clinical Diabetes Sales Specialist is responsible for promoting and selling Tandem Diabetes products and clinical services within the assigned territory.

This role involves planning and achieving sales goals by gaining clinical acceptance of Tandem's insulin pump therapy products. The specialist will identify potential customers and develop business relationships to facilitate the use of Tandem Diabetes products and services.

This position goes beyond merely hitting sales targets; it focuses on becoming a trusted clinical partner to healthcare professionals, patients, and caregivers—especially those managing the complexities of Type 1 diabetes.

The Clinical Diabetes Sales Specialist will use their clinical expertise to provide account sales support and ongoing education directly to patients, physicians, and their staff. This includes discussing the technical aspects of insulin pump therapy and addressing any special considerations related to its use in the marketplace to drive sales.

Additionally, the specialist will promote Tandem Diabetes products and services by offering education on various topics, such as diabetes self-management skills, emergency management, and community resources tailored to client needs.

You will collaborate closely with endocrinologists, diabetes educators, and Key Opinion Leaders (KOLs) to enhance product adoption, improve patient outcomes, and build long-term advocacy for Tandem solutions.

If you thrive in a fast-paced environment, enjoy building authentic relationships, and are passionate about making a positive impact in the lives of people with diabetes, this is the role for you.

What Your Day Will Look Like

• Cover your assigned territory to meet or exceed sales goals established by Sales Management.

• Develop and execute strategies to address clinical concerns and retain existing relationships for Tandem Diabetes products and services.

• Serve as a clinical and educational leader in your territory, with a strong focus on Type 1 diabetes management and insulin pump therapy.

• Identify new business opportunities, build strong HCP relationships, and position Tandem as a trusted resource in the diabetes community.

• Use available tools and resources efficiently to identify sales leads and validate prospective criteria.

• Create value for providers by differentiating Tandem’s technology and services—especially versus legacy pump systems.

• Promote Tandem’s market position, clinical advantages, and integrated approach to providers and prospects.

• Schedule, deliver, and coordinate product training for patients, customers, and health care professionals (Certified Diabetes Care and Education Specialists, Endocrinologists).

• Complete all product training, documentation, and HCP communication accurately and on time per company policy.

• Build and maintain strong professional relationships with HCPs to support sales objectives.

• Manage the initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers.

• Conduct educational sessions for patients to support diabetes education, insulin pump therapy, and advanced diabetes management skills.

• Seek guidance from the Clinical Manager on technical and training-related matters.

• Collaborate with internal teams to address post-sale product issues and identify additional patient education needs.

• Provide product and service information directly to consumers through health fairs, conventions, and promotional events.

• Attend all corporate sales training, sales meetings, conventions, trade shows, and symposia.

• Maintain accurate and up-to-date records in the CRM system for all territory-related activities.

• Work closely with Sales, Medical Affairs, and Customer Support to deliver a seamless customer experience.

• Ensure compliance with all regulatory, legal, and privacy requirements.

You're Awesome At

• Communicating clearly and earning trust with both HCPs and patients.

• Demonstrating proficiency in Type 1 and Type 2 diabetes self-management, including insulin pumps, AID systems, CGMs, infusion sets, carb counting, and emergency protocols.

• Working independently and driving strategic results in a fast-paced and evolving market environment.

• Presenting confidently and influencing clinical stakeholders and KOLs.

• Navigating sales cycles and using CRM tools and digital collaboration platforms such as Microsoft Office and Microsoft Teams.

• Staying organized and consistently going above and beyond to support patients and providers.

• Traveling up to 80% within the territory while maintaining a valid driver’s license and insurance per company policy.

• Traveling to the U.S. or Switzerland for training and internal meetings as needed.

• Communicating fluently in Dutch and English.

Extra Awesome

• Experience as a medical device consultant or pharmaceutical sales representative.

• A background in nursing, dietetics, or an equivalent combination of education and relevant job experience.

• Prior diabetes care experience (strong advantage).

• Ongoing education in diabetes technology, pump therapy considerations, and patient instruction.

• A minimum of 2 years’ experience in medical device sales, diabetes care, endocrinology, or a related clinical field.

• Experience working with Key Opinion Leaders (KOLs) and managing complex HCP relationships.

• Direct experience with or in-depth knowledge of individuals living with Type 1 diabetes.

• Demonstrated ability to communicate effectively as a clinical expert to both patients and HCPs.

WHEN & WHERE YOU’LL WORK:

Remote: This role is fully remote with travel across the regions.

SPONSORSHIP:

Candidates must already be based and eligible to work in the Netherlands

No visa sponsorship or relocation support.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome!

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.