At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

Role Summary

We are seeking an experienced Senior Software Engineer to join our Voice Development team, supporting T. Rowe Price's implementation of Amazon Connect. In this role, you will collaborate with business analysts, architects, and stakeholders on design and implementation of AWS Connect related solutions. Working primarily in AWS and Amazon Connect, you'll architect and develop Connect Call Flows and Routing with integrations utilizing Lambda, Lex, DynamoDB, and S3.

Responsibilities

• Collaborate with business analysts, architects, and stakeholders on design and implementation of AWS Connect related solutions.
• Develop Call Flows and Routing with integrations utilizing Lambda, Lex, DynamoDB, and S3
• Review code with other developers, ensuring adherence to best practices and security standards.
• Write unit tests and participate in system/integration testing.
• Troubleshoot and resolve deployment issues.
• Create and maintain technical documentation for custom solutions and integrations.
• Provide ongoing support for delivered solutions, addressing bugs and user feedback.
• Ensure solutions comply with organizational security policies and Salesforce platform security guidelines.
• Communicate technical solutions and project status to technical and non-technical audiences.
• Establish comprehensive logging, monitoring, and observability strategies to ensure platform reliability and performance
• Drive code quality through architectural review and establishing testing strategies
• Collaborate with stakeholders to define integration strategies with enterprise systems
• Stay current with emerging agent frameworks, LLM technologies, and automation patterns, evaluating their applicability to platform needs
• Share knowledge and provide guidance to team members

Qualifications Required:

• Bachelor’s degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience
• Solid working knowledge of Java or Python for service integrations and microservices development
• Hands-on experience with Amazon Connect
• Hands-on experience with AWS services (IAM, Lambda, ECS/Fargate, S3, DynamoDB) and cloud architecture patterns
• Strong experience with Git workflows, branch strategies, and designing CI/CD pipelines
• Expertise in Docker and containerized development workflows
• Deep understanding of OAuth2, OIDC, JWT, and enterprise identity systems such as ADFS
• Demonstrated ability to design and implement authentication/authorization workflows including token validation and identity federation
• Strong problem-solving and debugging skills in complex distributed systems environments
• Excellent communication skills with ability to explain technical concepts to diverse audiences

Preferred:

• Experience with emerging LLM frameworks, agent-based systems, or AI/ML platform engineering
• Experience with Terraform including module development, IaC patterns, and cloud provisioning strategies
• Strong proficiency in Python for building enterprise-scale services, tools, and automation
• Design authentication and authorization solutions using OAuth2, OIDC, JWT, and enterprise identity systems (ADFS), including token validation and identity federation
• Background in platform engineering or developer enablement roles
• Experience establishing observability practices and implementing monitoring solutions at scale
• Knowledge of security best practices for cloud-native applications and AI systems
• Experience with multiple cloud providers or hybrid cloud architectures
• Contributions to open-source projects or internal tooling communities
• Experience collaborating on technical initiatives and sharing expertise with team members

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status)

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to three days per week from home.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$121,000.00 - $206,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$133,000.00 - $227,000.00 for the location of: Washington, D.C.
$151,000.00 - $258,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity,and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured employee benefits to enrich your life:

• Competitive compensation

• Annual bonus eligibility

• A generous retirement plan

• Hybrid work schedule

• Health and wellness benefits, including online therapy

• Paid time off for vacation, illness, medical appointments, and volunteering days

• Family care resources, including fertility and adoption benefits

Learn more about our benefits.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.