Sr Manager, Protective Services at T-Mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview:

This role leads the strategic and operational direction of executive protection to ensure the safety of senior leaders and high-profile individuals through direct services. It manages executive security, enterprise-wide protective intelligence, and event security functions to coordinate comprehensive security operations. The role also oversees the organization’s executive travel security policy and Technical Surveillance Countermeasures (TSCM) program, ensuring alignment with enterprise risk management and leadership continuity objectives. The role integrates threat investigations, security protocol development, and collaboration with law enforcement and intelligence networks to enhance protective measures. Success is measured by effective threat response, security program integration, budget management, and safe execution of executive events. The work impacts organizational risk posture and protects leadership, enabling secure business operations and stakeholder confidence.

This is a hybrid role (minimum 3 days/week in the office) and travel 50-75%. Our preferred location is Overland Park, KS but may consider Bellevue, WA Job Responsibilities:

• Lead executive protection and protective intelligence operations to mitigate risks for senior leaders and high-profile individuals
• Oversee planning and execution of security measures for enterprise-wide events to ensure safe and compliant operations
• Manage threat investigations and coordinate responses to security incidents involving executive leadership
• Develop and enforce security standards and training programs to maintain consistent protective practices
• Oversee and govern the executive travel security policy, ensuring appropriate risk dispersion, continuity planning, and alignment with leadership travel practices
• Lead and maintain the Technical Surveillance Counter Measures (TSCM) program, including strategy, vendor management, and execution of counter-surveillance activities
• Maintain relationships with government, industry, and intelligence partners to support threat detection and mitigation
• Manage operational budgets and vendor relationships to support security program effectiveness and efficiency

Qualifications:

• Bachelor’s degree and 7+ years of relevant experience, or an equivalent combination of education and experience.
• 7–10 years of progressive experience in security, risk management, or protective services.
• 4–7 years of experience leading, developing, and managing high-performing teams.
• 4–7 years of experience supporting executive or dignitary protection programs.
• Proven ability to manage budgets, resources, and operational priorities effectively.
• Strong leadership presence with a track record of coaching, mentoring, and developing talent.
• Business-minded with solid financial acumen and the ability to align security strategies to organizational priorities.
• Deep understanding of the evolving global security landscape and risk environment across multiple geographies.
• Ability to operate with discretion, sound judgment, and adaptability in dynamic, high-pressure environments.
• Willingness to participate in an on-call rotation and respond to urgent or emergent situations as needed.
• Working knowledge of technical surveillance threats and countermeasure programs (preferred).

Licenses and Certifications:

• Executive Protection School (Preferred)
• Security Driver School (Preferred)
• TCSM Certified (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $117,800 - $212,500

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ353590¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applicant Accommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.