Manager, Digital Producer at T-Mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role manages the creation and execution of creative assets and digital content workflows for social, web, and app platforms to support the Mint and Ultra brand storytelling and marketing efforts. It leads the strategic development, production operations, and execution of creative media in collaboration with production, creative, UX/UI, and social teams. The role differentiates by aligning cross-functional teams, creative operations, and production execution to enhance brand impact across multiple platforms. Success is measured by the effective delivery of compelling media and digital experiences that align with brand narratives, production goals, and project timelines. The work influences organizational branding and customer engagement through consistent, innovative, and scalable digital content execution.

Responsibilities:

• Lead the strategic planning and execution of creative assets and digital projects to achieve brand narrative alignment, audience engagement, and operational excellence

• Manage day-to-day creative workflows, timelines, deliverables, and resource allocation across multiple concurrent projects and platforms

• Collaborate with cross-functional teams including creative design, UX/UI, copy, animation, procurement, finance, and external vendors to facilitate smooth creative operations and project execution

• Serve as a primary point of contact for project kickoffs, work-in-progress meetings, creative reviews, and stakeholder communications, ensuring alignment on priorities and next steps

• Guide creative development and review cycles while documenting feedback, action items, and production requirements to support efficient execution

• Partner with leadership to identify workflow improvements, production efficiencies, and scalable best practices across creative operations

• Guide and mentor team members to foster a collaborative culture and support professional development within the creative services group

• Support integrated campaign efforts across social, digital, web, and app experiences while maintaining quality and consistency across deliverables

• Manage production and post-production activities, balancing creative quality, timelines, budgets, and business priorities to ensure successful project delivery

• Also responsible for other duties/projects as assigned by business management as needed

Qualifications:

• Bachelor’s Degree plus 3 years of related work experience
  OR advanced degree with 1 year of related work experience
  OR combination of education and experience deemed equivalent (Required)

• Acceptable areas of study include Advertising, Media, Design, Marketing, Communications, or a related field (Preferred)

• Minimum 6 years’ experience in an advertising agency, production, or creative marketing professional environment. (Preferred)

Knowledge, Skills and Abilities:

• People Management:

Must have people management skills & experience. (Required)

• Marketing:

Understanding of theories and principles of advertising, social media marketing, digital experiences, and design. (Required)

• Production:

Understanding of production tools, equipment, and creative workflows. (Required)

• Media Management:

Understanding of creative workflow management and production operations in a studio or digital environment. (Required)

• Project Management:

Ability to drive multiple projects with tight deadlines in a collaborative team environment while managing timelines, resources, budgets, and deliverables. (Required)

• Cross-Functional Collaboration:

Proven ability to work effectively across creative, UX/UI, production, and business teams to support integrated campaign execution. (Required)

• Presentations:

Strong strategic communication and presentation skills. (Required)

• 360 Feedback:

Ability to apply actionable feedback from peers, creative teams, and leadership. (Required)

• Workflow Optimization:

Ability to identify process improvements, support operational efficiencies, and contribute to best practices within creative operations. (Preferred)

• Digital Platforms:

Familiarity with digital project management and collaboration tools used in creative production environments. (Preferred)

• Emerging Technologies:

Familiarity with AI and emerging technologies that support creative operations, digital production, and workflow efficiencies. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $89,300 - $161,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350606¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applicant Accommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.